MICAH LEWIS
Texarkana,TX
Summary
Highly motivated Customer Support and Game Room Attendant provided an attentive, enjoyable and safe guest experience in a welcoming environment. Ongoing Collobration with Team Members to ensure guest satisfaction during high volume periods to include parties and special events in fostering a stay of fun for our guest.
Overview
1
1
year of professional experience
Work History
CUSTOMER SUPPORT GAME ROOM ATTENDANT
Chuck E Cheese
Texarkana, Texas
10.2023 - 02.2025
- Managed game room floor operations, assisting guests with arcade equipment.
- Provided assistance with setting up special events within the game room.
- Served as cashier for game room purchases including tokens and prizes.
- Resolved customer complaints promptly and efficiently to maintain positive relationships.
- Greeted customers and provided information about the game room.
- Kept track of inventory levels throughout the day to ensure adequate supply was available at all times.
- Enforced rules and regulations of the game room.
- Worked collaboratively with other departments within organization to ensure smooth operation of facility's overall entertainment offerings.
- Prepared reports for management of equipment failures and breakdowns.
- Developed promotional materials to advertise upcoming events within the game room.
- Computed payouts for ticket dispensing games to guests.
- Conducted regular inspections of gaming machines to identify any malfunctions or damage.
- Notified security of suspicious activity in gaming area for continued surveillance.
Education
Texarkana College
Texarkana, TXEngineering Mechanics
TEXAS A&M UNIVERSITY
Texarkana, TXSkills
- Game room operations
- Customer service
- Event coordination
- Cash handling
- Inventory management
- Conflict resolution
References
References available upon request.
Timeline
CUSTOMER SUPPORT GAME ROOM ATTENDANT
Chuck E Cheese
10.2023 - 02.2025
Texarkana College
Engineering Mechanics
TEXAS A&M UNIVERSITY