Micah Long
Brooklyn,NY
Summary
Adaptable professional with 8+ years hospitality experience. Proven track record of excellence in customer relations and time management. Skilled in managing multiple simultaneous priorities with a keen eye for prompt resolutions.
Overview
10
10
years of professional experience
Work History
Captain
Don Angie
01.2025 - Current
- Mentors incoming service staff with honed expertise on menu notes, wine service, and maintaining warmth and efficiency in one of Manhattan’s busiest Michelin-starred restaurants.
- Consistently ranks among top 10% servers in sales and quarterly reviews with management, only receiving reports with 90% satisfaction rates and above.
- Professionally navigates demanding engagements, especially when addressing high-profile clientele, ensuring privacy and discretion.
Head Server
Torch and Crown
02.2021 - 10.2021
- Focused on friendly and fast service in incredibly high-volume setting, working busiest weekend shifts with a cheerful attitude and helping hand.
- Trained all incoming new staff on standards and expectations, proper food handling, and sales strategies.
Server
abcV
10.2020 - 05.2021
- Readily navigated new rules and regulations in a high-stress industry post-COVID-19 pandemic.
Server/Server Assistant
Intersect by Lexus
10.2018 - 03.2020
- Promoted to server four months early from six-month training program.
Server
The Savannah Room
01.2016 - 08.2018
Research Assistant
University of Georgia
07.2016 - 12.2016
- Extracted and coded data about respect in front of qualitative human rights reports for SNARP (Sub-National Analysis of Repression Project) under the supervision of Dr. K. Chad Clay.
Education
J.D. -
University of San Diego School of Law
San Diego, CA05.2024
B.A. - International Affairs
University of Georgia
Athens, GA08.2020
Skills
- Point-of-Sale Systems: Toast, Micros, Square, Squirrel
- Productivity Software: Microsoft Suite, Google Workspace
Languages
Spanish (Intermediate; B1.1 on CEFR scale)
Arabic (Beginner)
Timeline
Captain
Don Angie
01.2025 - Current
Head Server
Torch and Crown
02.2021 - 10.2021
Server
abcV
10.2020 - 05.2021
Server/Server Assistant
Intersect by Lexus
10.2018 - 03.2020
Research Assistant
University of Georgia
07.2016 - 12.2016
Server
The Savannah Room
01.2016 - 08.2018
J.D. -
University of San Diego School of Law
B.A. - International Affairs
University of Georgia
Activities
Trumpet and piano, Fostering animals, Writing poetry