Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Micah Mitchell

Manhattan,MT

Summary

I have a broad experience and adapt quickly. I work hard to set the example and encourage those around me. I seek to learn quickly in order to be a wealth of knowledge to those around me. I enjoy being able to people find the answers they looking for(customers and coworkers alike).

Overview

12
12
years of professional experience
3
3
Certification

Work History

Department Supervisor

Lowes Home Improvment
Bozeman, MT
09.2021 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Managed team of 12+ employees, delegated tasks and held each employee accountable for completing assignments.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Tracked and prioritized work orders to meet daily production requirements
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Trained new employees on overall company and department-specific policies and procedures.

Construction Owner

Self
Belgrade, MT
05.2018 - Current
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated forklifts, backhoes, trucks and dumb trailers to safely move materials, dirt and job site waster.

Detention Officer

Richland County Sheriff's Office
Sidney, MT
01.2017 - Current
  • Supervised offenders to reduce risk to the community.
  • Maintained the custody and control of  inmates.
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints and searches.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Booked new inmates into facility and processed inmates for release.
  • Received and accounted for personal possessions.
  • Searched the building and grounds, living quarters and work areas for contraband.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Booked suspects and processed mug shots and fingerprints.

Military Police Mp

United States
Billings, MT
06.2014 - Current
  • Manned gate.
  • Trained in traffic stops, vehicle searches, pat searching detainees, defensive tactics, and escalation of force.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Denied entrance to unauthorized persons.
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Checked all vehicle equipment for proper functioning prior to use.

Plumbing Laborer

Olsen Plumbing & Heating
Sidney, MT
12.2015 - 12.2016

  • Installed valves, hangers, supports and flanges inside piping systems.
  • Assembled and installed a variety of valves and fittings.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Secured pipes to structures with clamps, brackets and hangers.
  • Selected the type and size of piping required for each project.
  • Repaired plumbing systems, components and equipment.
  • Cleaned sewer lines with drain cleaning equipment.
  • Complied with all state plumbing codes throughout the duration of each project.

Construction Laborer

B&B Builders, Inc.
Sidney, MT
05.2015 - 12.2015
  • Completed tear-down of existing structures and prepared for new construction.
  • Applied caulk, sealants and other agents to installed surfaces.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Provided accurate measurements and estimates for all projects.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Set ladders, scaffolds and hoists in place for taking supplies to roofs.

Cook/Pizza Maker

Powder Keg
Fairview, MT
04.2011 - 05.2014
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with management team during each shift to ensure it ran smoothly.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.

Cashier/Server

McDonald's
Sidney, MT
09.2010 - 04.2011
  • Ran cash register
  • Cooked/assembled food
  • Greeted customers and provided excellent customer service.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated drive-through window and sales register quickly and efficiently.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Education

High School Diploma -

Liberty Christian School
Sidney, MT
05.2014

Skills

  • People skills
  • Organized multi-tasker
  • Quick learner
  • Measurement and calculation accuracy
  • Hand and power tool operation
  • Blueprints and schematics
  • Construction knowledge
  • Computer knowledge
  • Operations management
  • Coaching and mentoring
  • Sales and marketing

Accomplishments

  • Red Star Service Award(x3)
  • Executive Service Award

Certification

  • CPR
  • First Aid
  • Military Police

Timeline

Department Supervisor

Lowes Home Improvment
09.2021 - Current

Construction Owner

Self
05.2018 - Current

Detention Officer

Richland County Sheriff's Office
01.2017 - Current

Plumbing Laborer

Olsen Plumbing & Heating
12.2015 - 12.2016

Construction Laborer

B&B Builders, Inc.
05.2015 - 12.2015

Military Police Mp

United States
06.2014 - Current

Cook/Pizza Maker

Powder Keg
04.2011 - 05.2014

Cashier/Server

McDonald's
09.2010 - 04.2011

High School Diploma -

Liberty Christian School

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Micah Mitchell