Micah Parks
Austin,United States
Summary
Experienced with rink operations, customer service, and team leadership. Utilizes strategic planning and problem-solving to ensure efficient daily management and high customer satisfaction. Track record of maintaining facilities, coordinating events, and driving team performance to meet organizational objectives.
Overview
6
6
years of professional experience
Work History
Rink Supervisor
Premier Rinks
Austin, TX
10.2025 - 01.2026
- Oversaw daily rink operations, ensuring seamless execution of activities and customer service excellence.
- Helped with the construction and deconstruction of the rink because this was a seasonal position.
- Ensured customer safety and upheld proper protocols when dealing with injury.
Server
Doc B's
Austin, TX
07.2024 - 01.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
Expediter/ server
Woodsons Local Tap + Kitchen
Conroe
05.2023 - 06.2024
- As an expediter, my job was mainly organizing orders and paying close attention to any details to make sure there were no order complications.
- As a server, the job requires much more of a social aspect that I appreciated learning. This job requires one to maintain a professional and friendly work attitude while also managing and keeping up with all your tables.
Certified Trainer
Potbelly Sandwich Shop
The Woodlands
07.2020 - 10.2021
- Responsible for training new employees hence the title.
- Maintained the delivery and construction of all food products for customers.
- Operated in a do-it-all role helping where I was needed throughout the shop.
Education
Bachelor of Science - Civil Engineering
University of Texas
Austin05-2026
Skills
- Communication
- Problem Solving
- Ability to Work Under Pressure
- Customer Service
- Fast Learner
- Ability to Work in a Team
- Organizational Skills
- Emergency preparedness
- Ice resurfacing proficiency
- Ice maintenance expertise
Interests
Designing buildings, I like to design buildings and have always had a passion for structural design, This would typically be with LEGO because I enjoy the hands-on experience and they allow for some creativity, Basketball, Basketball is my favorite way to pass the time and get some cardio in, I enjoy studying the game and working on my specific skills within the game, Skating, I have thoroughly enjoyed ice skating and rollerblading since I was a kid and have been able to find peace in this activity
Details
- Austin
- United States
- 3463863520
- Micahjtparks@gmail.com
Timeline
Rink Supervisor
Premier Rinks
10.2025 - 01.2026
Server
Doc B's
07.2024 - 01.2025
Expediter/ server
Woodsons Local Tap + Kitchen
05.2023 - 06.2024
Certified Trainer
Potbelly Sandwich Shop
07.2020 - 10.2021
Bachelor of Science - Civil Engineering
University of Texas