Micah Piggott
Honoraville,AL
Summary
Dynamic professional with a strong work ethic and attention to detail, previously at Winters Excelesior. Proven ability in machinery operation and quality control, achieving production targets while ensuring safety compliance. Recognized for problem-solving skills and fostering teamwork, enhancing workflow efficiency and contributing to a positive work environment. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
23
23
years of professional experience
Work History
Machine Operator/Laborer Technician
Winters Excelesior
06.2016 - 12.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
Sales Associate
ABC Select Beverage
11.2016 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Watch Technician
Wares Jewelers
09.2001 - 06.2016
- Reduced turnaround times for repairs by utilizing advanced tools and techniques for efficient problemsolving.
- Increased repeat business through exceptional workmanship and attention to detail in all repairs.
- Enhanced the reputation of the shop as a premier destination for watch repairs by maintaining high-quality standards in all work performed.
- Adhered to strict safety protocols while working with delicate components, minimizing risk of damage or injury throughout the repair process.
- Streamlined inventory management by accurately tracking parts usage and maintaining organized workspaces.
- Fostered client loyalty through consistent professionalism, promptness, and outstanding craftsmanship in every interaction.
- Maintained a high level of precision and accuracy in watch repairs, ensuring long-lasting results.
- Removed, cleaned, and replaced external components such as glass faces.
- Repaired or replaced broken, damaged or worn parts on timepieces using drill presses and hand tools.
- Improved performance by adjusting timing regulators with small-point hand tools.
- Completed basic watch adjustments and replaced bands.
- Provided quotes to customers based on detailed inspections and identification of necessary repairs, material costs and time involved.
Education
High School Diploma -
Greenville Academy
Greenville, AL05-1996
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Problem-solving
- Teamwork and collaboration
- Assembly and production
- Equipment operation
- Forklift and pallet jack operation
- Quality control
- Complex Problem-solving
- Logistics
- Multitasking and organization
- Inventory control
Affiliations
- United States Marine Corps Reserves-Rifleman-12/1996-5/2001
Timeline
Sales Associate
ABC Select Beverage
11.2016 - 11.2018
Machine Operator/Laborer Technician
Winters Excelesior
06.2016 - 12.2024
Watch Technician
Wares Jewelers
09.2001 - 06.2016
High School Diploma -
Greenville Academy
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