Micah Salcedo
Lamar,CO
Summary
Dedicated professional with experience as a Correctional Officer at Bent County Correctional Facility, skilled in emergency response and conflict resolution. Successfully reduced contraband incidents through vigilant supervision and training of new staff, fostering a secure environment while enhancing team communication and collaboration. Proficient in firearms operations and de-escalation techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Correctional Officer
Bent County Correctional Facility
01.2024 - Current
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Receptionist
Ark Valley Vision Care
08.2020 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
Security Officer
Advanced Treatment Center
02.2020 - 08.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Criminal Justice
Lamar Community College
Lamar, COLamar High School
Lamar, CO05.2014
Skills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Weapons training
- Firearm operations trained
Certification
Force Cell Entry
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
Bent County Correctional Facility
01.2024 - Current
Receptionist
Ark Valley Vision Care
08.2020 - 01.2024
Security Officer
Advanced Treatment Center
02.2020 - 08.2020
Criminal Justice
Lamar Community College
Lamar High School
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