Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Education and Training
Timeline
CustomerServiceRepresentative

Micah Sylvas

HR admin
Houston,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the offered position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

HR Admin Payroll

Ieconi
01.2025 - Current
  • Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
  • Conducted thorough audits of payroll records to identify discrepancies or inconsistencies, resolving issues swiftly.
  • Resolved payroll discrepancies by collecting and analyzing information.
  • Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.

Travel Team Passport Trainer

CGI (Computer-generated imagery) Federal Inc.
Houston, Texas
01.2023 - 11.2024
  • Performed routine data entry or document management
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
  • Responded to requests for information from public, other municipalities or state and federal legislative offices
  • Staved up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data
  • Self-motivated
  • With a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked effectively in fast-paced environments
  • Worked well in a team setting, providing support and guidance
  • Managed time efficiently in order to complete all tasks within deadlines
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Organized and detail-oriented with a strong work ethic
  • Paid attention to detail while completing assignments
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Developed and implemented lesson plans to meet the needs of all students.
  • Conducted assessments to measure student progress and identify areas for improvement.
  • Collaborated with colleagues on curriculum development, assessment strategies, and instructional techniques.

Cashier Team Leader

The Boardroom Salon For Men
Sugar Land, TX
03.2021 - 11.2022
  • Communicated with customers and team members to solve problems
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
  • Assisted customers by answering questions and fulfilling requests
  • Processed both cash and card purchases and returns
  • Received and processed customer payments
  • Restocked and organized merchandise in front lanes
  • Quickly and accurately counted drawers at start and end of each shift
  • Helped customers complete purchases, locate items, and join reward programs
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Trained team members on cash register operation and cash handling
  • Provided training and guidance to new cashiers on operational processes.
  • Maintained accurate records of daily transactions, deposits, and account balances.
  • Monitored cashier performance to ensure compliance with company policies and procedures.
  • Developed strategies for improving customer service standards and increasing sales volume.
  • Supervised staff in the handling of customer inquiries and complaints.
  • Performed weekly inventory audits to ensure accuracy of stock levels.
  • Organized promotional activities such as special offers or discounts for customers.

Dollar General Warehouse Associate

dollar general
Richmond, TX
06.2017 - 11.2019
  • Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
  • Inspected and tested equipment to ensure proper functioning prior to being placed in inventory.
  • Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
  • Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
  • Maintained accurate records of all products shipped and received utilizing computerized tracking system.
  • Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
  • Checked expiration dates on products stored in the warehouse and rotated stock as needed.
  • Provided assistance to other departments when needed such as helping unload truck deliveries.
  • Collaborated closely with other departments such as production, quality control, sales, to ensure smooth operations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Education

High School Diploma -

George Ranch High School
06.2020

Some College (No Degree) - Business Administration

Lamar University

Skills

  • Fee Management
  • City Code Knowledge
  • Office Management
  • Problem-Solving Abilities
  • Customer Service
  • City Personnel Supervision
  • Document Review
  • Safety protocols
  • First aid training
  • Airway management
  • First aid and CPR
  • CPR and AED
  • Multitasking
  • Time management

Hobbies and Interests

I played football and baseball while in my youth. Playing these two sports taught me hard work is the real equalizer. Teamwork and communication takes any organization to the next level.

Education and Training

true

Timeline

HR Admin Payroll

Ieconi
01.2025 - Current

Travel Team Passport Trainer

CGI (Computer-generated imagery) Federal Inc.
01.2023 - 11.2024

Cashier Team Leader

The Boardroom Salon For Men
03.2021 - 11.2022

Dollar General Warehouse Associate

dollar general
06.2017 - 11.2019

High School Diploma -

George Ranch High School

Some College (No Degree) - Business Administration

Lamar University
Micah SylvasHR admin