Micah Taulbee
Buda,TX
Summary
As the former owner and operator of Rocket Couriers, a successful courier company known for its efficiency and reliability, I have honed my skills in business leadership, operations management, and a commitment to delivering results. With 6 years of experience in the courier industry, I am now eager to apply my expertise and entrepreneurial spirit to contribute to you companies success.
During my tenure at Rocket Couriers, I oversaw all aspects of business development, client relations, logistics, and fleet management. My ability to drive business growth, implement cost-effective strategies, and ensure exceptional customer satisfaction played a pivotal role in the company's success.
My hands-on experience in managing a courier business has provided me with a unique perspective on operational efficiency, supply chain optimization, and team leadership. I understand the importance of precision, attention to detail, and meeting strict deadlines.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator
Rocket Couriers
06.2017 - 07.2023
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Prepared annual budgets with controls to prevent overages.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Assessed income and expenses and adapted plans to improve profit levels.
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
- Maximized load safety by balancing, securing, and weighing products.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Verified contents of inventory loads against Bills of Lading.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Personal Assistant
Baugus Enterprises
04.2012 - 06.2017
- Traveled with the manager to take notes and dictation at meetings.
- Maintained household inventory and maintenance schedules.
- Checked mail, shopped for groceries and handled bill payments.
- Screened telephone calls and inquiries and directed them as appropriate.
- Coordinated overnight travel arrangements and accommodations.
- Researched and collected options for best pricing on hotels, flights and home furnishings.
- Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
- Typed documents, updated websites and compiled information for meetings.
- Conducted extensive online and phone research.
- Attended business meetings and took meeting minutes.
- Handled all aspects of vehicle maintenance.
- Organized work projects around client's house.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
Caregiver
Signature Home Care
02.2012 - 05.2015
- Observed and documented patient status and reported patient complaints to case manager.
- Read and recorded temperature, pulse and respiration.
- Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Prepared patient rooms prior to their arrival.
- Collected urine and fecal samples.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with adequate nutrition and fluid intake.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Directed patients in prescribed range of motion exercises and in use of braces or artificial limbs.
- Provided transportation, assistance and companionship to clients.
- Cleaned and organized patients' living quarters.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Facilitated games and other activities to engage clients.
- Positioned residents for comfort and to prevent skin pressure problems.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted in application of traction devices.
- Obtained and set up suction equipment.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Provided personal nursing care in pre- and post-operative situations.
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
- Tended to patients with chronic illnesses.
- Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.
- Charted daily information on residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
- Documented resident records on daily flow sheets.
- Assisted with ADLs.
- Provided patients and families with emotional support.
- Exhibited compassionate care and communication with regard to issues of death and dying.
- Sensitive to needs of geriatric patients.
- Administered simple range of motion exercises.
- Comforted patients and provided them with reassurance and encouragement.
- Promoted continuity of care by accurately communicating to other caregivers the status of patients for which care is provided.
- Promoted personal and co-worker safety.
- Participated in maintenance of safe conditions within the facility and other related areas.
- Maintained clean, orderly and well-stocked environment.
Caregiver
Home Matters Caregiving
04.2010 - 05.2015
- Assist with all activities of daily living.
- Medication administration and documentation.
- Maintain orderly household.
- Plan and prepare all meals.
- Maintained a clean, orderly and well-stocked environment.
- Participated in the maintenance of safe conditions within the facility and other related areas.
- Promoted personal and co-worker safety.
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
- Comforted patients and provided them with reassurance and encouragement.
- Administered simple range of motion exercises.
- Sensitive to the needs of geriatric patients.
- Documented resident records on daily flow sheets.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
- Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.
- Tended to patients with chronic illnesses.
- Charted daily information on residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Provided personal nursing care in pre- and post-operative situations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Positioned residents for comfort and to prevent skin pressure problems.
- Facilitated games and other activities to engage clients.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Cleaned and organized patients' living quarters.
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected urine and fecal samples.
- Prepared patient rooms prior to their arrival.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
- Read and recorded temperature, pulse and respiration.
- Observed and documented patient status and reported patient complaints to case manager.
Resident Services Coordinator
Oatfield Estates
07.2007 - 02.2011
- Oatfield Estates (Milwaukie Oregon) · Elected to RSC (Resident services coordinator) Duties included staff management.
- Dr. Communication, assembly of service plans and family communication.
- Ordering of medications and house supplies on a weekly basis.
- House maintenance and management.
- Keeping a watchful eye out for harmful medication interactions and precise documentation of said interactions.
- Medication administration and documentation.
- Assist with all Activities of Daily Living.
- Maintained clean, orderly and well-stocked environment.
- Participated in maintenance of safe conditions within the facility and other related areas. Promoted personal and co-worker safety.
- Promoted continuity of care by accurately communicating to other caregivers the status of patients for which care is provided.
- Comforted patients and provided them with reassurance and encouragement.
Caregiver
Personal Caregiver
01.2003 - 01.2006
- Jana Richmond (Mollala Oregon) · Assist with all activities of daily living for patient with a traumatic brain injury.
- Medication administration and documentation.
- Coordination with patients Primary Care Physician, Occupational and Physical therapists regarding patients care plan.
- Wound care and infection control.
- Continuous documentation of shunt activity.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
- Provided safe mobility support to help patients move around personal and public spaces
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Transported individuals to events and activities, medical appointments, and shopping trips
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Scheduled daily and weekly care hours for client caseload
- Entrusted to handle confidential and sensitive situations in professional matter
Education
No Degree - Computer Science
Clackamas Community College
Clackamas, OR2007
Skills
- Operations Oversight
- Equipment Repair
- Analytical and Critical Thinker
- Risk and Mitigation Analysis
- Preventative Maintenance
- Project Oversight
- Strategize Plans
- Quality Control Planning
- Equipment Operation
- Budget Management
Certification
CPR certified through American Heart Association
Skills
Documentation, Medication administration, Organization skills, Primary Care, Problem solving, Staff management, Wound care
Timeline
Owner/Operator
Rocket Couriers
06.2017 - 07.2023
Personal Assistant
Baugus Enterprises
04.2012 - 06.2017
Caregiver
Signature Home Care
02.2012 - 05.2015
Caregiver
Home Matters Caregiving
04.2010 - 05.2015
Resident Services Coordinator
Oatfield Estates
07.2007 - 02.2011
Caregiver
Personal Caregiver
01.2003 - 01.2006
No Degree - Computer Science
Clackamas Community College
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