Provided trauma-informed de-escalation, redirection, and care to 400+ patients, aiding in department wide stabilization efforts.
Fostered an exceptionally therapeutic common area environment, personally reducing seclusion and restraint use by at least 25% through intentionally selected television, activities, and tone.
Initiated and managed all unit food, waste, and upkeep processes, ensuring compliance with state and federal regulations, maintaining a hygienic environment for patients and staff.
Utilized EPIC electronic charting to document daily behaviors, alongside additional collaboration with the hospital psychiatric team, contributing to 20+ comprehensive patient assessments weekly, improving care plan accuracy markedly.
Conducted 15-minute rounding and monitored vital signs, proactively ensuring patient health and safety.
Professional Growth and Lessons
Refined trauma-informed care skills by integrating systemic risk factors, available patient history, and current affect into clinical interactions, leading to more effective and personalized care.
Improvement with patient interactions led to enhanced de-escalation, increased patient trust in sharing their history, and more empowering conversations.
Gained first outpatient clinical experience, becoming more opportunistic in trust building and timely empathy.
Strengthened consensus-building skills and became a confident leader within hierarchal hospital settings.
Secured managerial approval for three initiatives presented in monthly unit meetings: revamped patient rule sheets, a free winter gear supply for discharged patients maintained by philanthropic foundation funding, and enhanced visitor contraband checks.
Rule sheets given to all patients upon admit, winter gear distributed to 30+ patients, enhanced checks prevented at least two potentially violent scenarios.
Certified Nursing Assistant - Agency
North Central Care Center
12.2021 - 05.2023
Responsibilities and Impact
Provided hands-on assistance to 10+ residents per shift with bathing, dressing, and feeding, ensuring patient dignity and comfort.
Performed incontinence care every 2-4 hours, preventing skin breakdown and infections.
Engaged residents in conversation during cares, helping to intermittently reduce feelings of isolation promoting mental well-being.
Executed rigorous infection control protocols during COVID-19, maintaining the safety of the 70-resident facility through proper hand hygiene, PPE, and patient illness reporting.
Monitored and reported irregular vital signs at the beginning of each shift, enabling timely interventions among nursing staff.
Professional Growth and Lessons
Witnessed significant healthcare disparities as COVID-19 disproportionately affected the vulnerable staff and residents of North Central Care Center, highlighting the urgent needs of underserved populations and reinforcing my commitment to equitable care.
Enhanced medical floor communication skills working alongside other NACs, RNs, and wound care teams, improving coordination and patient outcomes.
Developed greater efficiency in crisis conditions, effectively managing challenges such as understaffing and rapid patient decompensation during the COVID-19 pandemic.
Found profound fulfillment in end-of-life care environments, serving as a personal counterweight to burnout. This fulfillment deepened when caring for a Veteran resident, inspiring me to pursue a career in palliative care for Veterans.
Education
Bachelor of Arts - Psychology
Gonzaga University
Spokane, WA
08.2019 - 05.2023
Certification
Agency Affiliated Counselor License
MCAT
Scored 503 (126/125/125/127)
-58th percentile score achieved without the prerequisite coursework Biochemistry and Organic Chemistry II
Associate Sterile Processing Technician at Providence Sacred Heart Medical Center & Children's HospitalAssociate Sterile Processing Technician at Providence Sacred Heart Medical Center & Children's Hospital