Micah Ware
Indianapolis,IN
Summary
Since completing grad school, I have been seeking full-time employment. I have a background in sales and customer service from my time at Crew Carwash and the YMCA. My internship and marketing classes taught me how to create social media content, develop email marketing campaigns, and conduct SEO and marketing research. My MBA helped me develop more professional skills and leadership qualities. I have learned how to connect with customers, identify their needs, and help them find the right solutions. I have experience with HubSpot and have completed courses through the platform. I am very familiar with Excel. Since becoming the team lead at Crew Carwash, I have learned the importance of fair treatment, and of relying on my team.
Overview
5
5
years of professional experience
Work History
Sales Associate
Crew Car Wash
01.2021 - Current
- This role enhanced my sales experience by requiring me to promote Crew Carwash membership opportunities to every customer.
- I learned to identify customer needs and communicate the value of our services in a way that encouraged sign-ups and repeat business.
- By using creative and personalized sales techniques, I helped drive membership growth while ensuring each customer receives exceptional service experience.
- Responsible for upselling wash packages and memberships by identifying customer needs.
Intern Marketing
VMS Bio marketing
Indianapolis , IN
05.2024 - 08.2024
- During my internship at VMS, I created digital content and supported SEO initiatives to enhance the company’s online presence.
- I also participated in interactive seminars that strengthened my professional communication and workplace skills.
- In addition to marketing tasks, I gained valuable hands-on experience in office administration, including scheduling meetings, coordinating projects, and providing general support.
- Conducted market research to identify consumer trends and preferences.
Building Supervisor
Fishers YMCA
- This position allows me to oversee all nightly operations and activities at the YMCA, ensuring a safe and welcoming environment for members, guests, and staff.
- I supervise the front desk and Member Services Representatives (MSR) to maintain high standards of customer service and uphold YMCA policies.
- In addition, I am responsible for monitoring building operations and ensuring the facility is properly secured and locked at the end of each night.
- I am also responsible for selling memberships and giving tours once the MSR desk closes for the night.
Sports and Rec Staff
Kosciusko YMCA
- This role assisted with adult league operations and game-day logistics while promoting YMCA memberships and programs.
- Building relationships with players to enhance engagement and use sales techniques to drive membership growth for those who are not members yet.
- I was able to develop more skills in refereeing.
Education
MBA - Business Administration
Grace College
08.2025
Bachelor of Science - Marketing
Grace College
Winona Lake, IN05.2025
Skills
- Sales
- Customer Service
- Problem-solving
- Digital marketing
- Data analysis
- Team collaboration
- Leadership skills
- SEO
- Content strategy
- Teamwork and collaboration
Accomplishments
Wow award Crew Carwash- top sales person in a period.
Timeline
Intern Marketing
VMS Bio marketing
05.2024 - 08.2024
Sales Associate
Crew Car Wash
01.2021 - Current
Building Supervisor
Fishers YMCA
Sports and Rec Staff
Kosciusko YMCA
MBA - Business Administration
Grace College
Bachelor of Science - Marketing
Grace College