Summary
Overview
Work History
Education
Skills
Timeline

Micah Young

Honolulu,HI

Summary

Dedicated and Hardworking professional with experience in the food service, retail, and hospitality industries. Adept at problem-solving, quick thinking and adapting to fast-paced environments. Skilled customer service, inventory management, food preparation, and team leadership. High observant and emotionally intelligent, with a natural ability to connect with people and contribute to a collaborative work environment. seeking an opportunity to apply my skills in a dynamic workplace.

Overview

7
7
years of professional experience

Work History

Supervisor of Operations

Honolua Surf
10.2022 - 10.2023
  • Oversaw daily store operations, ensuring exceptional customer service and sales performance
  • Led staff training sessions to enhance team productivity and efficiency.
  • Assisted with merchandising, inventory managment, and visual display to drive sales.
  • Develop and implement sales strategies to improve customer engagement and revenue.


Cook/Prep/Dishwasher

Tex808
06.2022 - 01.2023
  • Prepare ingredients and assist in daily food prep to ensure smooth kitchen operations.
  • Maintain cleanliness and sanitation in food preparation areas, adhering to health and safety regulations
  • manage inventory and minimize waste by ensuring efficient use of ingredients
  • Wash dishes and kitchen equipment to maintain kitchen efficiency.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Merchandiser

Hawaii Foodservice Alliance LLC
01.2022 - 05.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Host /Restaurant Server

Uncle Bo's
04.2017 - 04.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Increased customer satisfaction through timely greeting and seating of guests upon arrival.

Education

GED -

GED

Skills

  • leadership & teamwork
  • Customer service & sales
  • Team development
  • Problem-Solving & Adaptablitiy
  • Technical Skills
  • Merchandising & Inventory management

Timeline

Supervisor of Operations - Honolua Surf
10.2022 - 10.2023
Cook/Prep/Dishwasher - Tex808
06.2022 - 01.2023
Merchandiser - Hawaii Foodservice Alliance LLC
01.2022 - 05.2022
Host /Restaurant Server - Uncle Bo's
04.2017 - 04.2019
GED - GED,

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Micah Young