Micah A. Bledsoe
Charlotte
Summary
Experienced communications professional and multimedia storyteller with a successful track record in social media, journalism, technology, sales, and real estate investment. Recognized for meticulous attention to detail, exceptional organizational skills, and proactive multitasking abilities. Eager to provide strategic support to senior management, including an executive who has effectively managed sponsored investments surpassing $220 million and achieved realized returns of 401.50% IRR / 1.82 MOIC. Seeking a new opportunity in a different industry to utilize these skills in cultivating impactful client relationships and driving business objectives.
Overview
7
7
years of professional experience
Work History
Inside Sales Account Executive
Waste Management
05.2024 - Current
- Manage a portfolio of 85 clients across multiple industries to provide waste management solutions which generates ~$2.8M annually; key clients include but are not limited to Coca Cola, Collett Real Estate, Hilton Hotel & Resorts, NC Department of Transportation, Chick-fil-A, and Sysco.
- Utilize Salesforce (CRM) to communicate with clients, track sales progress, and generate reports
- Analyze key performance indicators (KPIs) including but not limited to profit margin, net new business, net losses and activity (i.e., outbound sales); utilize findings to develop and implement countermeasures to improve sales performance as necessary
- Collaborate with key internal stakeholders within operations, district leadership, and route management to provide efficient services to clients; also partner with key external stakeholders at the C-Suite, Director, and Property Management levels to assess current operations and provide appropriate solutions to meet prospective clients' sustainability goals
- Create contractual terms/agreements and negotiate pricing structure while working with legal as needed
- Develop sales and contract expiration forecasts; utilize a proactive approach to resolve customer concerns and maximize contract renewals
- Negotiated pricing terms with clients to close deals while still maintaining profitability objectives for the company.
- Monitored portfolio growth and identified key accounts to upsell, increasing book of business secure rate by more than 30% within 6 months
- Proven ability to work on a 100% remote basis while exceeding performance expectations
Managing Partner
Southwest Digital Media
12.2023 - 12.2024
- Led research to renew photography opportunities, managed 25+ employees, and streamlined event scheduling
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
Executive Assistant
Oak Cap Ventures
01.2022 - 08.2023
- Coordinated comprehensive meeting logistics from invitations to catering and agenda preparation
- Acted as the primary liaison between CEO and executive team, representing CEO in staff meetings
- Collaborated on designing real estate investment and committee packages for sister development company
- Handled diverse administrative tasks including expense management, scheduling, and logistics
- Provided project support, tracked data, and managed accounting duties
- Fostered regular communication with external stakeholders, including third-party vendors and contractors
- Implemented operational streamlining initiatives, boosting efficiency and productivity by 50%
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Established and managed internal department systems for investor relations, accounting, administration, and property management
Pathways Career Development Coordinator
Quest Forward Academy, Santa Rosa
07.2020 - 01.2022
- Played pivotal role in successful launch of Pathways Program during COVID-19 pandemic
- Designed and implemented comprehensive curriculum for grades9 to12 students
- Fostered partnerships with multiple community organizations to facilitate workshops, webinars, and panel discussions
- Researched and cultivated over75 valuable opportunities within local community for student volunteer, internship, and work experiences
U.S. Customer Success Manager
Trisolute Software
08.2018 - 02.2020
- Promoted from Junior Account Manager Intern to U.S, Customer Success Manager after 9 months
- Conducted regular business reviews with customers, helping them to maximize the value of the NewsDashboard and achieve their business objectives
- Implemented social and digital media strategies to increase brand awareness online
- Built and maintained strong relationships with US-based customers, serving as primary point of contact
- Managed high-profile media partner accounts and provided support to ensure customer satisfaction, retention and growth through regular check-ins, proactive outreach, and timely resolution
Multimedia Reporter & Weather Anchor
Cronkite News - Arizona PBS
01.2018 - 05.2019
- Reported on national news as Washington, D.C. Correspondent
- Reported in Phoenix, AZ and Los Angeles, CA
- Consistently ranked top 5% of voice in newsroom for social media engagement
- Reported on Hurricane Rosa and Hurricane Michael live in-studio
- Specialized in enterprise and in-depth reporting
Education
Certificate - Women in Leadership
Cornell University
Ithaca, NY03-2025
Master of Mass Communication -
Arizona State University
05-2019
Bachelor of Arts - Broadcast Journalism & Double Minor Women Gender Studies + Political Science
Arizona State University
05-2018
Skills
- Project Scheduling and Management
- Financial Administration
- SEO/Google Analytics
- Salesforce CRM and Pipeline Management
- Budget Management and Monitoring
- Operations and Personnel Management
- Stakeholder Communication
- Internal and External Communications
- Calendar and Office Management
- Public Speaking and Event Facilitation
- Training, Development, and Communication Strategy
Timeline
Inside Sales Account Executive
Waste Management
05.2024 - Current
Managing Partner
Southwest Digital Media
12.2023 - 12.2024
Executive Assistant
Oak Cap Ventures
01.2022 - 08.2023
Pathways Career Development Coordinator
Quest Forward Academy, Santa Rosa
07.2020 - 01.2022
U.S. Customer Success Manager
Trisolute Software
08.2018 - 02.2020
Multimedia Reporter & Weather Anchor
Cronkite News - Arizona PBS
01.2018 - 05.2019
Certificate - Women in Leadership
Cornell University
Master of Mass Communication -
Arizona State University
Bachelor of Arts - Broadcast Journalism & Double Minor Women Gender Studies + Political Science
Arizona State University
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