Micah J. Oyler

Help oversee the Women’s Athletic business to maintain visual strategies and enhance the premium footwear business
• Conduct weekly Touch Base meetings and relay visual information to merchants and cross functional partners
• Create and distribute quarterly direction to stores through planograms and gameplans
• Create and prep quarterly alignment files to prepare for footwear sets throughout the fiscal year
• Travel to new stores and current for quarterly sets to elevate our premium footwear decks
• Help train and coach direct reports to our premium footwear standards and needs

• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Trained team members in successful strategies to meet operational and sales targets.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

• Performed Monthly reviews assessing each employee's performance and developed improvement plans
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
• Trained and guided team members to maintain high productivity and performance metrics
• Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
• Increased sales by $40,000 by establishing goals, overseeing performance and providing exceptional customer service, with total store volume of $1.8 million dollars
• Executed monthly visual merchandising guides to company standards
• Proficient in all aspects of Xstore POS systems and devices

• Consistently met sales goals while assisting store manger to attain sales volume of $5.2 million
• Helped supervise sales team of 30 employees and provided feedback on performance
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
• Coached team on effective upselling and cross-selling methods
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies

• Managed combination Footlocker/ Kids Footlocker Store with combined volume of $1.2 Million
• Led team of 15 employees to maintain and exceed customers expectations and sales goals
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet daily demand
• Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
• Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic

• Monitored employee staff of 15 on performance and helped develop improvement plans to increase sales while increasing store volume to 1.2 million dollars
• Submitted reports to senior management to aid in business decision-making and planning
• Established and optimized schedules to keep coverage and service in line with forecasted demands
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
• Maintained positive customer relationships by responding quickly to customer service inquiries

• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
• Up-sold and cross-sold products effectively, driving sales and increasing revenue
• Asked appropriate open-ended questions to discover prospects' needs and requirements
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
• Used POS system to process sales, returns, online orders and gift card activations