Micah M. Matsuda

Acquired 4 valuable skills from Bank of Hawaii: maintaining composure in challenging circumstances, cultivating healthy relationships, advocating for customers' best interests with confidence, and demonstrating resilience with the Aloha spirit.

• Assisted senior bankers with helping their prospective customers increase their assets with BOH.
• Monitored daily transactions to detect irregularities or suspicious activity.

Operating my own business showed me the importance of always remaining professional and delivering excellent customer service. When I wore my company uniform I understood that I am no longer representing myself as an individual, I am representing the company. This was a one of my first businesses I started and I am grateful for every client that entrusted me with their cared vehicle.

This was a very fun experience! I gained great cashiers experience and I learned some Japanese phrases that would now allows me lightly conversate with Japanese tourist.

Successfully navigated first part-time job at GyoTaku following high school graduation, acquiring essential skills such as handling pressure, delivering quality customer service, and embracing flexible work arrangements.