Dynamic and reliable professional with extensive experience at Mooresville Parks and Recreation, excelling in customer service and food safety. Proven ability to manage high-volume operations while maintaining cleanliness and organization. Skilled in cash handling and effective communication, consistently delivering exceptional service and resolving customer issues efficiently.
Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor.
Effective Production Crew Member with exceptional interpersonal skills. Dependable, punctual, and works well under pressure.
Overview
3
3
years of professional experience
Work History
Concessions Worker
Mooresville Parks And Recreation
05.2024 - Current
Consistently provided friendly service to promote better customer engagement.
Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Responded to customer complaints to help resolve issues.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
Maintained clean, organized workspace according to operational standards.
Monitored inventory and notified management of deficiencies or shortages.
Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Worked with team to provide stellar service during busy periods and meet customer demands.
Communicated with customers to prepare food items and drinks, complying with requests and preferences.
Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Communicated stand offerings and answered guest questions regarding orders.
Prepped food items for later use to save staff time during busy hours.
Prepared and built deep fried food items according to standardized recipes and directions.
Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
Reconciled receipt totals with cash and credit payments to address shortages with staff members.
Loaded perishable items into climate-controlled coolers to prevent food spoilage.
Maintained high standards of customer service in high-volume, fast-paced operations.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Used cash register to tender change and process cash and credit card payments.
Production Crew Member
Mooresville High School
08.2022 - Current
Took on additional live events during peak work periods to keep projects on schedule.
Organized work to meet demanding production goals.
Followed safety procedures and guidelines to maintain safe working environments.
Resolved issues quickly to maintain productivity goals.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Used equipment properly to avoid workplace hazards or injuries.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Collaborated with other departments to optimize production workflows.
Performed general equipment maintenance and repair to minimize downtime.
Maintained organized work area by cleaning and removing hazards.
Made sure that products were produced on time and are of good quality.
Reviewed production schedules and streamlined processes.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Met production targets and tight deadlines by collaborating closely with team members.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
High School Diploma -
Mooresville High School
Mooresville, IN
05-2026
Skills
Supply management
Safety monitoring
Customer service
Menu memorization
Sanitizing
Stress tolerance
Hygiene standards
Salesmanship
Surface cleaning
Food safety
Point of sale operation
Food preparation
Order coordination
Equipment operation
Fast and efficient service worker
Proven leader
Comfortable standing for long time periods
Stress management techniques
Accustomed to shift work
Customer traffic management
Cooking
Food handling safety
Point-of-sale system
Customer response
Valid Indiana driver's license
Restaurant operations
Reliable and punctual
Effective communication
Reliable team worker
Engaging personality
Payment processing
Workspace maintenance
Food safety and sanitation
Food handling
Organized multi-tasker
Excellent multi-tasker
FLUENT IN ENGLISH
Cleaning and sanitation
Delivers exceptional customer service
Cash handling
Good with numbers and math
Commercial deep fryer and slicer operation
Languages
English
Native or Bilingual
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact
I like working with my hands and fixing things
Enjoy hobbies that combine physical activity with outdoor exploration
Outdoor Recreation
Music
Gym Workouts
Watching Movies and TV Shows
Backpacking and Hiking
Graphic Design
I participate in a variety of outdoor recreational activities
Swimming
Coding and Programming
Team Sports
Video Gaming
Animal Care
Playing Sports
Hiking
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Volunteering
Tech enthusiast, passionate about exploring the latest advancements and innovations
I enjoy cooking for friends and family gatherings
Passionate about balancing physical health with mental and emotional wellness