Micaiah Arteaga

Tri Auto

06.2024 - 08.2024

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Developed strong working relationships with team members, fostering a positive work environment.
Completed data entry and filing to keep records updated for easy retrieval.
Increased guest retention by maintaining a welcoming and organized reception area.
Streamlined check-in processes, reducing wait times for guests.
Greeted visitors warmly, creating positive first impression of organization.
Enhanced guest experience by maintaining welcoming and organized reception area.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Resolved customer problems and complaints.