Micaiah Giddiens
Houston,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
European Wax Center
04.2023 - 09.2023
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Office Assistant
Copperdieselinc.
02.2021 - 04.2023
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Host
Buffalo Wild Wings
07.2022 - 10.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cross-trained to handle different restaurant roles, including kitchen and to-go stations.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma -
Travis B Bryan High School
Bryan, TX05.2025
Skills
- Problem-Solving
- Verbal and written communication
- Data Entry
- Attention to Detail
- File Organization
- Courteous and Professional
- Sensitive information handling
- Effective Planning
- Meeting Arrangements
- Office Administration
- Cash Handling
- Scheduling
Certification
- food Handlers
Timeline
Front Desk Receptionist
European Wax Center
04.2023 - 09.2023
Host
Buffalo Wild Wings
07.2022 - 10.2022
Office Assistant
Copperdieselinc.
02.2021 - 04.2023
High School Diploma -
Travis B Bryan High School
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