Micaiah Patterson
Dundalk,MD
Summary
Dependable Office Manager and Front End Supervisor with expertise in supply management, recordkeeping, and schedule coordination. Skilled in producing business correspondence, detailed reports, and useful spreadsheets using diverse software programs. Exceptionally organized and detail-oriented with a strong work ethic.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Geresbeck's Food Market
Essex, MD
01.2024 - Current
- Trained new employees in customer service techniques and store policies.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Resolved customer complaints in a professional manner.
- Ensured adequate staffing levels during peak business hours.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Office Supervisor
Geresbeck's Food Market
Essex, MD
09.2019 - Current
- Kept track of office supplies by checking and ordering new materials as needed
- Processes incoming payments and prepared vendor invoices
- Assisted in development and distribution of marketing materials
- Budgetary and financial activities
- Processed customer orders accurately
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Managed schedules and coordinated special projects
- Used advanced skills and training to help multiple departments with their operational needs
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current
- Assist Customers with fast and reliable service to ensure their needs are met to satisfaction and above!
Education
High School Diploma -
Kenwood High School
Essex, Maryland05-2020
Some College (No Degree) - Phlebotomy
The Community College of Baltimore County
Baltimore, MDSkills
- Office Supplies and Inventory
- Data Recording
- Office Management
- Customer Service
- Bookkeeping
- Payroll and budgeting
- Excellent multi-tasking ability
- Cash counting
- Staff Supervision
- Opening and closing procedures
- Financial Management
- Complaint resolution
Career Overview
Dependable Office Manager with great supply management, recordkeeping and schedule coordination skills. Dedicated to keeping both cashiers and managers focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills that are shared with all departments. Respectful, detail-oriented, organized, resourceful, punctual, loyal, and hardworking.
References
Richard Morris- Store Manager, Geresbeck's Food Market, geres1@verizon.net, 410-686-3487
Sharron Peterson- Office Manager, Geresbeck's Food Market, 443-707-8074
Timeline
Front End Supervisor
Geresbeck's Food Market
01.2024 - Current
Office Supervisor
Geresbeck's Food Market
09.2019 - Current
High School Diploma -
Kenwood High School
Some College (No Degree) - Phlebotomy
The Community College of Baltimore County
Similar Profiles
TROY OWENSTROY OWENS
Floor Manager at Geresbeck's Food MarketFloor Manager at Geresbeck's Food Market
Cullan GarrityCullan Garrity
Cashier/Grocery Stocker at Box N Save MD/Geresbeck's Grocery StoreCashier/Grocery Stocker at Box N Save MD/Geresbeck's Grocery Store
BECKER CADETBECKER CADET
Prepared Foods Team Member at Whole Food MarketPrepared Foods Team Member at Whole Food Market