Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Micaila Howard

Lenexa,KS

Summary

Radiology Technology student at Cleveland University graduating in April 2026, seeking a position in a healthcare setting. With 11+ years of experience in medical and dental fields, I have developed strong leadership skills and attention to detail. Recognized for excellent communication and project management, I thrive in high-pressure environments. Proactive problem solver with expertise in HIPAA/OSHA and Infection Control regulations, adept at streamlining processes and supporting team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Team Manager

Aria Care Partners
04.2023 - Current
  • Successfully managed a team of 40+ remote Field Team Members.
  • Provided necessary support and guidance to team members in order to meet organizational goals such as KAR, KPI, and CPI.
  • Maintained strong relationships with team members to ensure team success while coaching, mentoring, and training staff to improve performance, increase productivity, and maximize efficiency.
  • Monitored team performance, identified areas of improvement, and developed plans to address deficiencies.
  • Developed training modules and documentation to train staff.
  • Adhered strictly to company policies and procedures while maintaining a positive work environment.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated in development and onsite inspection of medical standard operating procedures and OSHA compliance.
  • Managed payroll documentation for department with approval over time cards, overtime management, and leave.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Dental Assistant / HIPAA and OSHA Safety Manager

Tara Boyle DDS
02.2022 - 04.2023
  • Assisted dentists in providing quality dental care to patients, including taking and analyzing x-rays, charting teeth, preparing materials, and cleaning instruments.
  • Performed chairside duties such as instrument hand off, temporary crown creation, supra-gingival scaling, adhesive removal, surgical and simple extractions.
  • Sterilized and disinfected instruments and treatment rooms.
  • Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs.
  • Managed patient records in accordance with HIPAA regulations while maintaining confidentiality of all information. Recorded detailed dental health information, medical history, and vital signs.
  • Promoted to HIPAA/OSHA Safety Manager, conducted workplace inspections to identify potential hazards, investigated accidents and reported findings.
  • Trained employees on proper safety procedures to reduce the risk of injury or illness. Developed and implemented safety policies to ensure compliance with OSHA regulations.
  • Trained existing personnel on new or enhanced applications, products and job functions.

Orthodontic Assistant

Central Iowa Orthodontics
02.2018 - 03.2020
  • Assisted orthodontists with patient exams and charting, including taking intraoral photos and radiographs. Bonded and placed bands/bracets and wires according to orthodontist specifications.
  • Maintained a clean work environment by sterilizing instruments and disposing of supplies in accordance with OSHA regulations.
  • Organized office supplies, , Managed inventory, restocked exam rooms, cleaned equipment, and updated patient records according to established procedures.
  • Adhered strictly to HIPAA guidelines when handling confidential information about patients.
  • Instructed patients on how to use removable appliances such as retainers for teeth alignment correction. Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Fabricated and fitted retainers, wires and bands for patients.
  • Assisted dentist in management of medical and dental emergencies.

Education

Associate Degree - Radiology Technology

Cleveland University Kansas City
Overland Park, KS
04-2026

HIGH SCHOOL DIPLOMA -

Center Point-Urbana High School
Center Point, Iowa
05.2014

Certified Nursing Aide -

Kirkwood Community College
Cedar Rapids, Iowa
01.2014

Skills

  • Goal-oriented performance coaching
  • Employee Scheduling
  • Staff Development
  • Critical Thinking
  • Team Building
  • Task Prioritization
  • Effective Communication
  • Training and Development
  • Time Management
  • Health and safety regulations
  • Budget Management
  • Organizational Skills
  • Policy Implementation
  • Human Resources Management
  • Problem-solving aptitude
  • Infection control procedures

Certification

  • Registered Dental Assistant - Iowa
  • Dental Radiology Certification
  • BLS Healthcare Certification
  • Radiology Technology Certification (In Progress)

Awards

  • 2025 Aria Care Partners "Unsung Hero" Award recipient-

Recognizing employees whose vital contributions often go unnoticed but are critical to the teams success



Timeline

Field Team Manager

Aria Care Partners
04.2023 - Current

Dental Assistant / HIPAA and OSHA Safety Manager

Tara Boyle DDS
02.2022 - 04.2023

Orthodontic Assistant

Central Iowa Orthodontics
02.2018 - 03.2020

Associate Degree - Radiology Technology

Cleveland University Kansas City

HIGH SCHOOL DIPLOMA -

Center Point-Urbana High School

Certified Nursing Aide -

Kirkwood Community College