Micala Clayton
Marine Bank and Trust
Warsaw,IL
1
Language
1
Certification
3
years of professional experience
Detail-oriented Bank Teller with over 3 years of experience in cash handling, customer service, and financial compliance. Skilled in detecting counterfeit currency, managing business and personal accounts, and resolving customer issues. I am a dependable, hardworking, and motivated individual who takes pride in doing my best in everything I do. I am eager to bring my experience, positive attitude, and strong work ethic to a workplace and would be grateful for the opportunity to contribute to your team and continue growing professionally.
Work History
Bank Teller
1 Year 10 Months- Handled daily cash transactions and ensured accurate cash drawer balances
- Delivered excellent customer service to clients during every interaction
- Audited ATMs daily to maintain cash levels and security
- Detected counterfeit currency and prevented cash discrepancies
- Processed deposits, withdrawals, and bank transfers efficiently
- Assisted customers with checking, savings, and CD account inquiries
- Maintained compliance with financial regulations and internal policies
- Promoted bank products and services to customers as appropriate
Crew Member
9 Months- Operated drive-thru and delivered orders to customers promptly
- Ensured customer satisfaction by providing friendly and efficient service
- Maintained a positive attitude and left customers with a smile
- Assisted with food preparation and order accuracy
- Worked as part of a team to meet daily service goals
Autozoner (Part Time Sales)
1 Year- Assisted customers in selecting automotive parts and products
- Operated POS systems to process sales transactions accurately
- Maintained organized product displays and restocked inventory
- Provided knowledgeable support and answered customer questions
- Worked collaboratively with team members to achieve sales targets
Education
General Education - High school diploma
Skills
Check cashing
Multitasking
Cash reconciliation
Balancing cash drawers
Daily transaction recording
Promoting bank services
Banking software
Cash Handling
Anti-money laundering
Processing cash transactions
Organizational skills
Banking regulatory compliance
Cross-selling
Money orders
Customer service
POS systems
Loan payment processing
Deposits
Office experience
Food handling
Problem-solving
Bank Secrecy Act
Balancing end-of-day transactions
Client interaction via phone calls
Promoting bank products
Money market accounts
KYC
Regulation CC
Checking accounts
Cashiering
Customer identification program (CIP)
Check ordering
Food Production
Loan accounts
Withdrawals
Accurate transaction records management
Providing guidance on banking products
Assisting with digital banking services
Customer complaint resolution
Communication skills
Food Service
Spreadsheets
Certification
Driver's License
Languages
English
Timeline
Bank Teller
Marine Bank and Trust
10.2024 - CurrentRead More
Crew Member
Sonic Drive-In
01.2024 - 10.2024Read More
Autozoner (Part Time Sales)
AutoZone
08.2023 - 08.2024Read More
Warsaw High School
General Education from High school diploma
Read More