Micana Etienne
Atlanta,GA
Summary
A driven healthcare service professional with 10 years of experience in the medical field. Providing compassionate care to patients, family’s, and staff. Present detailed information on medical sector and regulatory obligations and offering understanding of medical registration process, procedures to help streamline client processing. Compassionate and respectful collaborator, recognized for delivering high-quality healthcare and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northwest Georgia Oncology
Marietta , GA
2022.03 - 2024.02
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Patient Referral Coordinator
Levine Cancer Institute
Charlotte , NC
2018.07 - 2022.03
- Assisted in the coordination of patient referrals to other medical providers.
- Provided timely follow up on all outstanding referrals ensuring they are completed within required timelines.
- Screened incoming requests for referrals, verifying accuracy of information and eligibility requirements.
- Drafted letters to referring physicians notifying them of referral status or changes in care plans.
- Collaborated with internal departments such as clinical staff, billing department and health insurance companies to ensure efficient processing of referrals.
- Communicated with patients regarding their referral status, providing updates when necessary.
Patient Care Technician
Novant Health Huntersville Medical Center
North Carolina , Charlotte
2017.05 - 2019.08
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Patient Care Coordinator
Florida Community Health Centers
Ft. Pierce , FL
2014.09 - 2017.03
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
Patient Care Technician
Visiting Nurse Association
Stuart , FL
2014.04 - 2017.03
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
Education
Medical Assistance License - Health Sciences
Southeastern Institute - Charlotte
Charlotte, NC2018-03
Patient Care Technician Certification - Health Sciences
Indian River State College
Ft. Pierce, FL2013-01
Bachelor of Business - Management
Institut Universitaire Quisqueya Amerique
2011-01
Skills
- HIPAA Compliance
- Inventory Management
- Patient Scheduling
- Indirect Patient Care
- Phlebotomy
- Patient Flow Management
- Database coordination
- Medical Data Collection
- Meeting Preparation
- Insurance Verification
- Office Administration
- Documentation
- Critical Thinking Skills
- Trilingual
Certification
- BLS
- Certified Medical Assistant
- Patient Care Technician Certification
Timeline
Medical Assistant
Northwest Georgia Oncology
2022.03 - 2024.02
Patient Referral Coordinator
Levine Cancer Institute
2018.07 - 2022.03
Patient Care Technician
Novant Health Huntersville Medical Center
2017.05 - 2019.08
Patient Care Coordinator
Florida Community Health Centers
2014.09 - 2017.03
Patient Care Technician
Visiting Nurse Association
2014.04 - 2017.03
Medical Assistance License - Health Sciences
Southeastern Institute - Charlotte
Patient Care Technician Certification - Health Sciences
Indian River State College
Bachelor of Business - Management
Institut Universitaire Quisqueya Amerique
- BLS
- Certified Medical Assistant
- Patient Care Technician Certification
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