Micayah Chapman
Raleigh,NC
Summary
I have a proven track record of enhancing customer satisfaction and team efficiency, notably at Jimmy Johns Subs. Skilled in cash handling and customer service, demonstrating reliability and strong interpersonal abilities. Excelled in fast-paced environments, improving service quality through meticulous cleanliness and proactive problem-solving. Helpful Shop Assistant with a commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
2
2
years of professional experience
Work History
In-Shop Employee
Jimmy Johns Subs
06.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Collaborated with team members to maintain a clean and organized workspace, boosting overall efficiency.
- Prepared high-quality food items consistently, adhering to strict safety and sanitation standards.
- Resolved customer issues professionally, demonstrating empathy and prioritizing their satisfaction.
- Assisted in training new employees, ensuring understanding of company policies and procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Crew Member
McDonalds
07.2022 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree - Psychology
East Carolina University
Greenville, NC05.2028
Skills
- Reliability and punctuality
- Motivation and Initiative
- Cleanliness and hygiene
- Cash handling proficiency
- Workplace safety awareness
- Relationship Building
- Hand-Eye Coordination
- Product Knowledge
- Store maintenance
- Customer Service
- Customer Assistance
Timeline
In-Shop Employee
Jimmy Johns Subs
06.2024 - 08.2024
Crew Member
McDonalds
07.2022 - 10.2023
No Degree - Psychology
East Carolina University
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