Micayla Handy

• Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
• Attended professional development workshops and conferences regularly to stay informed on industry best practices, enhancing client experiences as a result.
• Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
• Performed 6-8 skin treatments per shift including Microneedling, resurfacing laser procedures, chemical peels, customized facials, and more.
• Consistently upgraded services and sold retail daily.
• Marketed spa services daily to gain new clientele/ referrals.

• Performed sugar hair removal to all areas of the body, customized airbrush spray tans, eyelash and eyebrow services, and dermaplaning services that meet the established guidelines for the type of service offered.

• Built and maintained a relationship with all new and returning clientele.

• Upheld the standards of sanitation & sterilization as directed by the salons policies & procedures.

• Educated clientele on product & treatment knowledge.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using a POS software.
• Oversaw daily cash handling procedures, maintaining accurate records.