Micca Hurn
Granby,MO
Summary
Accomplished CDS Coordinating Supervisor and Employee Development Specialist at Integrity Home Care + Hospice, adept in workload prioritization and fostering employee motivation. Spearheaded quality assurance and streamlined onboarding processes, significantly enhancing team productivity and client satisfaction. Skilled in collaboration and problem-solving, with a proven track record of exceeding organizational objectives through strategic planning and effective team leadership.
Overview
7
7
years of professional experience
Work History
CDS Coordinating Supervisor
Integrity Home Care + Hospice
06.2019 - Current
- Implemented quality assurance measures to maintain high standards of service delivery and client satisfaction.
- Completed projects within deadlines through effective time management and prioritization of tasks.
- Conducted thorough risk assessments to mitigate potential issues before they arose, minimizing disruptions in operations or project timelines.
- Collaborated with cross-functional teams to ensure seamless integration of efforts in achieving organizational objectives.
- Enhanced team productivity by implementing efficient scheduling and task delegation.
- Established a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
Employee Development Specialist
Integrity Home Care + Hospice
02.2018 - 06.2019
- Streamlined onboarding processes, ensuring new hires were equipped with necessary knowledge and skills for success.
- Reduced turnover rates by identifying areas for improvement and providing relevant learning opportunities.
- Collaborated with managers to develop customized training plans tailored to individual employee needs.
- Provided one-on-one coaching sessions to support employees in achieving their career goals.
- Tracked employees before, during and after training to verify attainment of training objectives.
Education
High School Diploma -
Seneca High School
Seneca, MO12-2014
Skills
- Workload prioritization
- Employee Motivation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Timeline
CDS Coordinating Supervisor
Integrity Home Care + Hospice
06.2019 - Current
Employee Development Specialist
Integrity Home Care + Hospice
02.2018 - 06.2019
High School Diploma -
Seneca High School
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