Micha Cataline
North Baltimore,OH
Summary
Dynamic Registered Behavior Technician with proven expertise in employee training and crisis management at MonArk ABA. Adept at fostering teamwork and implementing behavior intervention plans, enhancing client outcomes. Recognized for critical thinking and effective communication, driving continuous improvement in therapeutic settings. Committed to achieving high standards of care and support for diverse client needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
MonArk ABA
Findlay, OH
11.2023 - Current
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
- Ensured safety protocols were followed at all times during therapy sessions.
- Led individual and group therapy supporting prescribed procedures.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Aided patients in performing activities of daily living.
- Developed and implemented behavior intervention plans based on individualized needs.
Damage & Returns Teammate
McLane Company
Findlay, OH
03.2023 - 10.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Warehouse Associate
Lowes Distribution Center
Findlay, OH
10.2022 - 03.2023
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Transported goods to designated areas within the warehouse facility.
- Staged and sorted multiple types of products for loading.
Department Manager
McDonald's
North Baltimore, OH
08.2012 - 10.2022
- Recruited and trained new employees to meet job requirements.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Delegated work to staff, setting priorities and goals.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Balanced workloads to meet targets without overtaxing employees.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Followed safety protocols and company processes and procedures.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Performed opening and closing duties as part of management team and handled cash management.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Conducted reference checks on potential hires.
- Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
- Suggested promotions and wage increases according to employee performance.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
- Resolved employee queries regarding job descriptions or roles during hiring processes.
- Developed and managed recruitment process, sourcing candidates each year to fill key positions.
- Created and implemented employee retention strategies.
- Conducted new hire orientations to provide company information and establish performance requirements.
- Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.
- Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
McComb High School
McComb, OH05-2012
Skills
- Employee training
- Time management
- Team collaboration
- Data collection
- Client communication
- Crisis management
- Critical thinking
- Decision-making
- Continuous improvement
Certification
- RBT Certification
Timeline
Registered Behavior Technician
MonArk ABA
11.2023 - Current
Damage & Returns Teammate
McLane Company
03.2023 - 10.2023
Warehouse Associate
Lowes Distribution Center
10.2022 - 03.2023
Department Manager
McDonald's
08.2012 - 10.2022
- RBT Certification
High School Diploma -
McComb High School
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