Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Aagesen

Surprise,AZ

Summary

Seasoned Parts Counter Person with deep understanding of automotive parts and inventory management. Possess strong knowledge in parts identification, sourcing, and distribution based on customer requirements. Demonstrated ability to maintain efficient workflow while ensuring high-quality service. Made significant contributions towards reducing lead times and improving customer satisfaction in previous roles. Resourceful Parts Counter Person known for high productivity and efficiency in task completion. Specialize in inventory management, customer service, and parts identification. Excel at communication, problem-solving, and time management to provide exceptional support and service in fast-paced environments. Skilled in parts sales with notable experience in automotive and industrial sectors. Strengths include product knowledge, customer service skills and ability to manage inventory. Demonstrated success in increasing sales revenue through strategic client engagement and persuasive selling techniques. Talented professional offering many years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty. Resourceful Parts Salesman recognized for high productivity and efficient task completion. Skilled in inventory management, customer relationship building, and sales strategy development. Excel in communication, problem-solving, and time management to ensure customer satisfaction and loyalty. Committed to delivering results through proactive engagement and knowledge of automotive parts. Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Entry-level Parts Associate trained in parts sales, service standards and maintenance schedules.

Overview

28
28
years of professional experience

Work History

Parts Counter Person

University Auto Parts (NAPA)
Yuma, CO
08.2023 - 01.2024
  • Assisted customers with parts selection and ordering.
  • Provided technical advice regarding parts and accessories.
  • Researched parts availability, pricing and delivery times.

Vehicle Maintenance Technician/Wheel Aligner/Service Advisor

Bonanza Ford Inc.
Wray, CO
09.2009 - 06.2023
  • Performed regular maintenance and repairs on a variety of vehicles, including cars, trucks, and other motorized equipment.
  • Repaired or replaced defective parts such as brakes, engines, transmissions, exhaust systems, radiators and starters.
  • Replaced worn out tires and wheels; adjusted tire pressure as needed.
  • Cleaned interior and exterior of vehicles to prepare them for sale or lease return.
  • Tested batteries to ensure they are holding a charge properly before installation into vehicles.
  • Adjusted steering mechanisms according to manufacturer's specifications.
  • Replaced spark plugs and wires as necessary.
  • Utilized hydraulic lifts to raise vehicles off the ground safely while performing maintenance checks.
  • Assisted mechanics in more complicated repairs when necessary.
  • Followed established safety procedures when working on vehicles.
  • Adhered to company policies regarding customer service standards.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Maintained certifications and completed training on systems and components.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Conducted test drives before and after repair services.
  • Repaired, replaced and adjusted brakes.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Reviewed work orders and discussed with supervisors.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Estimated costs of vehicle repair.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Provided customer service by answering questions about repair work completed on their vehicle.
  • Performed wheel alignment services on a variety of vehicles, including cars, trucks and vans.
  • Verified vehicle specifications to ensure proper alignment.
  • Adjusted camber, caster, toe-in and track width as required.
  • Inspected steering and suspension systems for wear or damage.
  • Checked tire pressure, tread depth and condition of tires.
  • Replaced worn parts such as tie rod ends and ball joints.
  • Tested drive shafts, universal joints and wheel bearings for defects.
  • Balanced wheels using sophisticated computerized equipment.
  • Performed road tests to check vehicle handling characteristics after alignment was completed.
  • Repaired minor mechanical problems affecting alignment performance.
  • Assisted in the diagnosis of customer complaints concerning vehicle handling characteristics.
  • Maintained accurate records of all services performed on each vehicle.
  • Provided customers with technical advice about their vehicles' maintenance needs.
  • Utilized diagnostic tools to identify misalignment issues quickly and accurately.
  • Cleaned work area regularly to maintain a safe working environment.
  • Followed all safety protocols when operating machinery or performing repairs.
  • Kept up-to-date with the latest advances in automotive technology by attending training courses.
  • Adhered strictly to manufacturer's instructions when carrying out any service or repair.
  • Provided excellent customer service at all times by promptly responding to inquiries.
  • Collaborated closely with other technicians to achieve desired results efficiently.
  • Performed tire rotations, mounts, and balancing on vehicles.
  • Used tools, parts and equipment to maintain and repair customer tires.
  • Diagnosed and repaired tire and rim issues.
  • Inflated tires to prescribed PSI to meet load requirements.
  • Cleaned and maintained tire service bays to keep work areas organized.
  • Identified and replaced worn tires and related components, optimizing safety.
  • Changed and rotated tires for customers to provide safety and maximize customer service rankings.
  • Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
  • Inspected tires on customer vehicles to report mechanical defects.
  • Delivered customer service by answering questions and explaining tire installation process.
  • Planned work and determined appropriate tools and equipment.
  • Collaborated with team members to fulfill sales and service requests.
  • Maintained clean and professional tire bay by merchandising tire displays and automotive products.
  • Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Checked vehicle for leaks and topped off fluids.
  • Evaluated brake systems and installed or repaired pads and drums for optimal performance.
  • Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Upheld record accuracy by using work order reporting system.
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Ensured that all customer inquiries were handled promptly and accurately.
  • Tracked customer requests, comments, problems, issues and resolutions within designated systems.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Upsold additional products or services when appropriate.
  • Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Participated in ongoing training activities related to automotive technology advancements.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Followed up with existing customers regarding past services performed on their vehicles.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Updated databases with new and modified customer data.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Strengthened customer retention by offering discount options.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Assistance Manager of Restaurant/ Sales/Cook/Ba/

Indian Hills CYumalub
Yuma, CO
10.2010 - 12.2013
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Reviewed contracts before signing them on behalf of the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Proposed or approved modifications to project plans.

Delivery Driver

B&B Transport
Commerce City, CO
11.2008 - 10.2009
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Presented order bills and collected payments for deliveries.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Processed shipment documents neatly and efficiently for each load.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Lot Technician/Delivery Driver

Hacienda Harley Davidson
Scottsdale, AZ
12.2007 - 10.2008
  • Performed daily vehicle inspections to ensure compliance with safety regulations.
  • Identified and reported any mechanical issues or damage to the appropriate personnel.
  • Moved vehicles from one location to another within the lot using forklifts or other equipment as needed.
  • Responsible for maintaining cleanliness of the lot by sweeping up debris, removing weeds, washing windows.
  • Provided support in receiving new inventory onto the lot including unloading trucks, verifying serial numbers.
  • Displayed customer service skills when interacting with potential buyers during test drives or while answering inquiries about vehicles on the lot.
  • Compiled detailed reports outlining damages found upon inspection of incoming vehicles.
  • Washed and prepared merchandise for temporary and long-term displays.
  • Transported products across store lot and placed for optimal sales opportunities.
  • Backed up in-store personnel with replenishment and cleaning needs.
  • Kept lot clean and clear of debris such as trash, weeds and snow.
  • Organized outdoor areas to showcase products to potential customers.
  • Maintained cleanliness, neatness and organization of customer areas.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Patrolled parking area to prevent vehicle damage and vehicle or property thefts.
  • Transported materials, equipment or supplies to or from work areas.
  • Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
  • Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
  • Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Processed shipment documents neatly and efficiently for each load.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Tire and Lube Technician/Alignment Technician/

Equity Cooperative
Yuma, CO
09.2006 - 11.2007
  • Inspected tires and checked tire pressure to ensure proper inflation levels.
  • Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
  • Diagnosed issues with braking systems and suspension components.
  • Replaced worn or damaged tires with new ones according to manufacturer specifications.
  • Rotated tires for customers to help improve wear patterns.
  • Repaired punctures and patched tubes as needed.
  • Cleaned wheel wells of dirt and grime before installation of new tires.
  • Balanced wheels using a computerized wheel balancer machine.
  • Monitored inventory of parts, equipment, and supplies needed for tire repair work.
  • Tested batteries in order to determine their state of charge.
  • Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
  • Assisted customers by providing advice on the selection of appropriate new tires.
  • Maintained records of all work performed as well as all parts used during service repairs.
  • Ensured that shop area was clean at all times including floors, walls, tools and equipment.
  • Followed safety protocols when handling hazardous materials such as oils or antifreeze.
  • Operated lifts in order to raise vehicle off ground for access underneath it.
  • Applied sealants or lubricants onto threads prior to installing lug nuts onto wheels.
  • Disposed of used oil filters properly in accordance with local regulations.
  • Provided estimates for additional repair services requested by customers.
  • Verified that repairs were completed correctly by performing road tests after service completion.
  • Completed paperwork accurately documenting parts used and labor hours required for each job.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Changed oil, transmission fluid and filters in vehicles.
  • Installed batteries, shock absorbers and exhaust systems.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Reviewed completed work and road-tested vehicles.
  • Rotated tires and checked brakes on vehicles.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Performed automotive preventive maintenance and inspected tires.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Checked fluids and maintenance-related parts and topped off or replaced.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Documented technical and system work performed for each vehicle on repair order.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Performed complete vehicle maintenance inspections and tapped off fluid levels.
  • Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
  • Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
  • Removed and remounted wheels onto different types of vehicles.
  • Inspected tire casings for defects holes and tears to determine needed repairs.
  • Prepared rims and wheel drums for reassembly by scraping, grinding or sandblasting.
  • Counterweighted rims with consistent commendation for quality and efficiency.
  • Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
  • Managed safe vehicle raising and lowering using hydraulic jacks.
  • Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
  • Helped mechanics complete oil changes, parts replacements, and other repair or maintenance actions.
  • Inspected and prepared wheel drums and rims for reassembly.
  • Utilized rubber mallets and mechanical tire changers to separate tubed tires from wheels.
  • Inflated tires correctly based on identified size and ply.
  • Completed tire rotations on diverse vehicle makes and models.
  • Used rubber cement to glue tire patches over ruptures in tire casings.
  • Ensured proper alignment of various machine parts using precision measuring tools.
  • Performed regular maintenance and troubleshooting on alignment equipment.
  • Calibrated machines to ensure accuracy of measurements and readings.
  • Monitored machine performance during production runs to detect misalignments or other irregularities.
  • Provided training and guidance to junior technicians as needed.
  • Maintained accurate records of all work performed according to established procedures.
  • Documented test results and generated reports for management review.
  • Utilized hand tools such as hammers, wrenches, saws, drills., when necessary.
  • Followed safety protocols at all times while performing tasks on the shop floor.
  • Responded promptly to service requests from customers and internal departments.
  • Adhered strictly to industry standards when conducting alignments and other related tasks.
  • Performed both front-end alignments and four-wheel alignments depending on vehicle's suspension and drive type.
  • Investigated and diagnosed automotive ride handling issues and suggested and quoted corrective repairs.
  • Operated specialized alignment equipment and wheel balancing machines and instructed others in machine operation.
  • Delivered and explained to customers before and after printout of vehicle alignment readings and statistics.
  • Adjusted wheel angles until perpendicular to ground and parallel to each other for maximum tire life and smooth, straight ride.
  • Inspected complete steering and suspension systems.
  • Learned and understood manufacturer specifications of every vehicle serviced to verify informed and proper repair.
  • Mastered camber, caster, toe-in and toe-out and adjusted angles for optimum alignment and vehicle ride.
  • Road-tested newly-aligned vehicles to verify and demonstrate correct and complete alignment to customer's satisfaction.
  • Coordinated overall safety inspection and vehicle review to identify less obvious repair or maintenance needs.
  • Performed tire rotations, mounts, and balancing on vehicles.
  • Used tools, parts and equipment to maintain and repair customer tires.
  • Diagnosed and repaired tire and rim issues.
  • Inflated tires to prescribed PSI to meet load requirements.
  • Cleaned and maintained tire service bays to keep work areas organized.
  • Identified and replaced worn tires and related components, optimizing safety.
  • Changed and rotated tires for customers to provide safety and maximize customer service rankings.
  • Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
  • Maintained inventory by loading and unloading tire shipments.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
  • Inspected tires on customer vehicles to report mechanical defects.
  • Delivered customer service by answering questions and explaining tire installation process.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Collaborated with team members to fulfill sales and service requests.
  • Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
  • Checked vehicle for leaks and topped off fluids.
  • Evaluated brake systems and installed or repaired pads and drums for optimal performance.
  • Worked with portable devices to manage workflow and complete appointments.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Upheld record accuracy by using work order reporting system.

Sanitation Worker/Sanitation Driver/Shop Manager/Fabrication Welder

City Of Yuma Colorado
Yuma, CO
08.1995 - 09.2005
  • Performed daily pre-trip inspections on vehicles and documented any issues for repair.
  • Ensured trash containers were emptied and replaced in a timely manner.
  • Collected, transported, and disposed of solid waste according to company policies and procedures.
  • Maintained accurate records of routes traveled and waste collected.
  • Assisted with loading and unloading of materials at transfer stations or landfills.
  • Responded to customer service calls promptly and professionally.
  • Operated manual or automatic lift mechanisms to empty large containers into truck hopper.
  • Cleaned up spills using appropriate safety equipment and supplies.
  • Reported any hazardous conditions or defective equipment to supervisor immediately.
  • Complied with all applicable federal, state, and local laws while operating vehicle.
  • Inspected truck equipment such as tires, lights, brakes, gas, oil, and water levels regularly.
  • Followed established safety rules including wearing protective gear such as gloves when handling refuse.
  • Navigated routes efficiently to minimize fuel consumption costs.
  • Utilized GPS systems to locate pick-up locations quickly.
  • Communicated effectively with customers regarding collection times or other inquiries.
  • Participated in regular training sessions related to sanitation operations.
  • Adhered strictly to traffic regulations while driving the vehicle.
  • Completed paperwork accurately and in accordance with company guidelines.
  • Conducted minor repairs on trucks as needed utilizing hand tools or power tools.
  • Loaded garbage cans onto trucks manually or using mechanical devices safely.
  • Adhered to planned routes and worked under tight deadlines.
  • Performed preventive maintenance checks, diagnosed faults and completed basic repairs.
  • Unloaded to landfill in accordance with OSHA health and safety regulations.
  • Worked closely with dispatch to manage daily activities.
  • Noted and reported incidents and complaints; answered customer questions about schedules and permitted items.
  • Implemented optimal safety measures during winter storms without incident.
  • Inspected vehicles before every trip to check for safety and other operational concerns.
  • Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
  • Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
  • Dumped refuse or recyclable materials at assigned disposal sites.
  • Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
  • Drove garbage trucks on specified routes, collected and loaded solid waste and recyclables and transported to appropriate disposal or recycling sites.
  • Operated automated or semi-automated hoisting devices to raise bins and dump contents into openings of truck.
  • Inspected trucks prior to beginning routes to verify safe operating conditions.
  • Filled in daily record books and logs regarding collection and disposal of collected garbage material.
  • Noted customer complaints regarding service quality or timings of service to forward to management.
  • Communicated with dispatchers concerning delays, unsafe sites and accidents.
  • Dismounted trucks to collect garbage and remounted trucks for ride to next collection point.
  • Trained new drivers on safe truck operations and route fulfillment.
  • Served as swing driver to cover other routes for drivers on vacation or out on sick days.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Processed shipment documents neatly and efficiently for each load.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Performed regular inspections and completed vehicle repairs.
  • Developed and implemented procedures for the efficient operation of the shop.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Oversaw the recruitment, training and development of new staff members.
  • Responded to customer inquiries in a timely manner.
  • Resolved customer complaints promptly and professionally.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Enforced company policies regarding employee conduct, attendance, dress code.
  • Scheduled staff shifts according to business needs.
  • Performed monthly audits of store operations.
  • Tracked stock levels on a regular basis to avoid out-of-stock situations.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Built and maintained sound business relationships with vendors and suppliers.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Facilitated prompt resolution of customer problems and complaints.
  • Guided team to consistently achieve daily, weekly and monthly production goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Resolved customer complaints with professionalism, preserving the shop's reputation.
  • Oversaw shop layout and merchandise display, enhancing shopping experience.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Prepared detailed reports on shop performance for senior management review.
  • Implemented inventory control measures to reduce waste and optimize stock levels.
  • Instituted a comprehensive maintenance schedule, ensuring all equipment operated optimally.
  • Supervised a team of XX employees, providing training and performance evaluations.
  • Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
  • Collaborated with HR to recruit, hire, and onboard new staff members.
  • Utilized technology to improve operational efficiency and customer engagement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Fabricated metal components and structures according to blueprints, drawings, and written specifications.
  • Cut metal parts with oxyacetylene torch and plasma cutter.
  • Welded metal pieces together using MIG, TIG, and other welding processes as required.
  • Inspected welds for accuracy and adherence to quality standards.
  • Repaired damaged metallic components utilizing welding techniques such as gas tungsten arc welding or shielded metal arc welding.
  • Performed preventative maintenance on all welding equipment.
  • Maintained a clean work area in accordance with safety regulations.
  • Identified any defects in the fabrication process and took corrective action when necessary.
  • Operated forklifts to move large components around the shop floor.
  • Assisted with the installation of fabricated items at customer sites.
  • Checked finished products for conformance to engineering standards before shipping out.
  • Cleaned and prepared surfaces for welding operations by grinding, sanding, or polishing as needed.
  • Loaded and unloaded materials onto trucks or other transportation vehicles for delivery purposes.
  • Collaborated closely with supervisors to ensure that projects were completed on time and within budget constraints.
  • Provided technical guidance and training to junior welders as needed.
  • Monitored stock levels of supplies used in the fabrication process, ordering additional items when necessary.
  • Developed new methods of fabricating complex parts in order to increase efficiency or reduce costs.
  • Attended regular safety meetings to stay up-to-date on best practices while working with hazardous materials.
  • Communicated effectively with team members regarding progress of tasks assigned throughout the day.
  • Used jigs, fixtures, and tools for assembly of parts and components.
  • Made steel form parts using various cutting equipment and welded part together per specifications.
  • Deposited intermittent tack welds for fit-up and alignment of work assemblies.
  • Checked cut length frequently for deviation in cut length specs.
  • Checked angle of pipe on angle table.
  • Welded components in flat, vertical, or overhead positions.
  • Welded fabrication materials, continuously checking for safety and quality.
  • Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
  • Prepared material surfaces for welding by removing scale, rust or other foreign matter.
  • Adjusted weld machines to correct settings for precision and waste reduction.
  • Aligned and clamped workpieces using rules, squares or hand tools.
  • Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
  • Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
  • Measured workpieces with straightedges or templates to conform with specifications.
  • Positioned and secured workpieces using hoists, wire and banding machines or hand tools.
  • Recognized, set up, and operated shielded metal arc and gas metal arc welding equipment.
  • Cleaned and inspected parts and assemblies at each production stage and documented production defects.
  • Determined equipment and welding methods, applying knowledge of metallurgy, geometry and welding techniques.
  • Detected faulty operation of equipment or defective materials and notified supervisors.
  • Safely ignited torches and monitored surroundings to proactively identify hazards.
  • Selected and installed torches, filler rods and flux according to welding chart specifications.
  • Connected and turned regulator valves to activate and adjust gas flow and pressure and obtain desired flames.
  • Melted and applied solder along adjoining edges of workpieces to solder joints.

Education

GED -

Yuma School District
Yuma, CO
05-1979

Some College (No Degree) -

Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ

Skills


  • Reviewing deliveries
  • Staff Training
  • Returns processing

  • Forklift Operation
  • Ordering parts
  • Upselling strategies
  • Workplace Safety
  • Coordinating paperwork
  • Verbal and written communication
  • Customer Service
  • Performance Tracking
  • Shipping coordination
  • Order Fulfillment
  • Clean Driving Record
  • Catalog and parts familiarity

Affiliations

Riding my Motorcycle,fishing,Hanging out with friends.

Timeline

Parts Counter Person

University Auto Parts (NAPA)
08.2023 - 01.2024

Assistance Manager of Restaurant/ Sales/Cook/Ba/

Indian Hills CYumalub
10.2010 - 12.2013

Vehicle Maintenance Technician/Wheel Aligner/Service Advisor

Bonanza Ford Inc.
09.2009 - 06.2023

Delivery Driver

B&B Transport
11.2008 - 10.2009

Lot Technician/Delivery Driver

Hacienda Harley Davidson
12.2007 - 10.2008

Tire and Lube Technician/Alignment Technician/

Equity Cooperative
09.2006 - 11.2007

Sanitation Worker/Sanitation Driver/Shop Manager/Fabrication Welder

City Of Yuma Colorado
08.1995 - 09.2005

GED -

Yuma School District

Some College (No Degree) -

Motorcycle Mechanics Institute A Div. of Universal Technical Institute

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Michael Aagesen