Michael A. Armstrong
Yonkers,NY
Summary
Dynamic Human Resources leader with extensive experience at Brinks Global Services, specializing in talent acquisition strategy and organizational change management. Proven track record in enhancing employee engagement and driving diversity initiatives, empowering teams to achieve peak performance and fostering a culture of excellence. Passionate about strategic succession planning and impactful leadership development. Seasoned executive with background in developing strategic initiatives that drive business growth. Strong leadership skills with ability to manage cross-functional teams and foster collaborative environments. Proven track record of improving operational efficiency while maintaining high quality standards. Skilled in negotiation, project management, and financial oversight, with significant impact on bottom-line results.
Overview
17
17
years of professional experience
Work History
Fractional Executive Human Resources Consultant
Self-employeed
New York, NY
09.2022 - Current
- Experienced Leadership and Performance Strategist specializing in empowering executives and small to medium-size business leaders to unlock their full potential and achieve peak performance.
- Adept at guiding clients through strategic visioning, self-discovery, and purposeful execution to drive meaningful growth and sustainable success
- Leveraging a holistic approach, I collaborate with individuals to cultivate leadership excellence, optimize performance, and architect fulfilling lives both personally and professionally
- Passionate about catalyzing positive change, I thrive on equipping leaders with the tools and strategies to navigate challenges, opportunities, and leave a legacy of impact and influence
- Led initiatives to improve customer service levels throughout organization.
Human Resources Director (US & LTAM)
Brinks Global Services
New York, NY
11.2016 - 08.2022
- Manage the human resource function in an entity through the Implementation of an HR strategy in line with the Divisional HR Strategy and the entity business strategy to attract, develop and retain quality people who can deliver outstanding a service and perform to highest standards
- Implemented policies and guidelines on recruitment, C&B, training & development, and employee relations
- Perform salary review, implement and conduct
- Was the human resources facilitator for acquisitions (American Armored Transportation (2017) Dunbar Armored (2018) and G4S (2020)
- Conducted benefits and compensation surveys, formulate employee benefits and reward programs, plan and implement annual salary review process
- Liaison for the communication between US and Europe on projects and annual KPIs
- I was also the HR Leader for the companies DE & I initiative for the division
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed incentive program for hiring of and retaining of employees.
Human Resources Director
Bergen Logistics
02.2016 - 10.2016
- Create and implement employee handbook and relations policies to help increase employees job satisfaction and overall work performance
- Manage all other HR department personnel including up to 10 direct reports
- Implement human resources strategies by establishing department accountabilities, including talent acquisition, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations
Human Resources Director (US, CA, Central America)
TNT Express
New York, NY
08.2011 - 02.2016
- Manage the human resource function in an entity through the Implementation of an HR strategy in line with the Divisional HR Strategy and the entity business strategy to attract, develop and retain quality people who can deliver outstanding a service and perform to highest standards
- Strategy Implementation, HR Management & Development, Information and Data Infrastructure, Employee Relations, People management
Regional Human Resource Manager
TNT Express
04.2008 - 08.2011
- Managed full-cycle HR services with an emphasis on recruiting and retention, strategic execution, relationship building, coaching, policy administration, EEO compliance, employee relations, performance management, policy and procedure interpretation, compensation and benefits administration, succession planning, HRIS administration, staff/management training and development, and implementing processes to enhance achievement of the HR mission
- Key Contributions: Counseled and supported managers and senior managers in 6 locations throughout 5 states
- Consistently exceeded recruitment goals for niche industry—developed multiple sourcing techniques and located suitable candidates through continued internet resume mining
- Conducted training sessions in Management Techniques, Cultural Change and Harassment Avoidance
- Improved the Performance Evaluation process by coordinating training sessions with first-line management
- Enhanced employee morale through proactive management techniques and involving staff in various social and charity events that focused on fundraising for the World Food Program
Education
Political Science -
Fisk University
Skills
- Organizational Change Management
- Diversity and Inclusion Initiatives
- Talent Acquisition Strategy
- Workforce Optimization Strategies
- Labor Relations Negotiation
- Professional Development
- Employee Engagement Strategies
- Regulatory Analysis
- Executive Leadership Coaching
- Strategic M&A Planning
- Strategic Succession Planning
- Objective-Driven Strategy
- Union Relations Management
- Collective Bargaining Agreement
Timeline
Fractional Executive Human Resources Consultant
Self-employeed
09.2022 - Current
Human Resources Director (US & LTAM)
Brinks Global Services
11.2016 - 08.2022
Human Resources Director
Bergen Logistics
02.2016 - 10.2016
Human Resources Director (US, CA, Central America)
TNT Express
08.2011 - 02.2016
Regional Human Resource Manager
TNT Express
04.2008 - 08.2011
Political Science -
Fisk University
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