Michael Abdulmalik
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Engagement Specialist
New York City Health and Hospital
11.2020 - 12.2022
- (40 hrs per week)
- Conducted community outreach to locate persons diagnosed with COVID-19 and contacts that were not reached by telephone contact tracing efforts
- Conducted community-based assessments with cases and contacts and links clients to contact tracing case investigators Or other community and City service providers
- Conducted COVID-19 case interviews and contact tracing using Antitrauma-informed, culturally respectful approach that builds trust and facilitates free sharing of information
- Protected and maintains confidentiality and privacy of case interviews and contacts through adherence to appropriate protocols and standard operating procedures
- Followed approved scripts and protocols, provides clients with approved information about COVID-19 prevention and control
- Assesses clients’ service needs; provides education and risk reduction information
- Identified barriers to community engagement efforts and appropriately escalates issues to Community Engagement Supervisor
- Collected and records information obtained from case interviews and contact gathering into data system in accordance with established policies and procedures
- Participated in meetings and case reviews with coworkers/supervisor
- Prepared meeting materials
- Created templates for letters and memos tailed to specific clients
- Track and maintain community relations inventory and donations
- Reviewed and monitored programs regularly and coordinated resources and materials.
- Developed and implemented community engagement requirements and programs.
- Coordinated and implemented various community engagement activities.
- Generated reports to evaluate program success and make modifications.
- Interviewed members of specific populations to understand and document issues.
Claim Specialist/Investigator
Department Of Transportation
02.2018 - 07.2020
- (40 hrs per week)
- Completed/Closed out over 230 searches request from plaintiffs filings Civil Tort claims against the City of New York
- Analyzed and Complied DOT documents such as NYC Permits, Notice of Claims, 311 Complaints Inspection and Sidewalk Management
- Drafted, Reviewed and Signed affidavits for testifiers in court
- Gained experience using SharePoint, Law Manager, E-Courts and other various DOT Databases
- Communicated within teams situated at the New York City Law Department to retrieve hardcopy documents and worker gang sheets
- Conducted research on legal issues and case law on assigned cases
- Experienced dealing with sudden deadlines (Rush/Brill Cases)
- Use Microsoft Excel to create statistical tables used for presentations
- Assisted with process related to court action during court proceedings, by generating, pulling, and provide cases files
- Collaborated with legal counsel to make organizational claims decisions aligning with governing laws.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Conducted full claim investigations and reported updates and legal actions.
- Drafted and reviewed legal documents utilizing knowledge of relevant clauses to minimize incurred liability.
Legal Intern/ File Clerk
William Schwitzer & Associates
01.2016 - 07.2017
- (40 hrs per week)
- Drafted and revised varies of legal documents for attorneys
- Conducted research on legal issues and case law on assigned cases
- Filed varies of motions within proper county courts
- Scanned paperwork and transcripts into multiple
- Provided legal correspondence and legal documents to court and clients
- Filed and organizing each case paperwork
- Served subpoenas in person to varies companies and individuals
- Prepared drafts of settlement agreements, implementation memoranda, briefing documents for clients, decision summaries, and other communications or correspondence related to cases
- Analyzed and evaluate cases.
- Assisted attorneys with case organization and administrative tasks.
- Updated firm's database with new information for client records and financial documents.
- Supported lawyers in reviewing and processing search warrants, subpoenas and court documents.
- Maintained and updated files and databases for personnel records and financial reports.
- Used internal templates to prepare subpoenas and client correspondence.
- Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Assisted with preparation of trial materials and documents.
Political Internship
The Black Institute
06.2015 - 08.2015
- (30Hrs per week)
- Worked on data research regarding grants and awards
- Provided administrative support and clerical duties
- Planned and coordinated community fundraisers
- Preformed political phone banking duties
- Provided assistance in calendar planning
- Criticized and commented on political issues in public media forums to highlight policies and sway opinion.
- Identified, researched and tracked legislative issues relevant to current public issues.
- Organized and planned meetings with high-level political appointees and elected officials.
Volunteer
New York City
01.2016 - 03.2016
- Provided food to children and homeless
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Guided troubled individuals to tools and resources necessary for healing.
Summer Intern
The New York City Council
05.2014 - 08.2014
- (30 hrs per week)
- Attended City Hall discussion/ Bill Hearing on Hurricane Sandy relief funds
- Conducted Data Research on Verrazano Bridge concerning bridge steel property
- Created Excel spreadsheet on community financial funds
- Created graduation certificates for local High school
- Opened, sorted and distributed incoming mail and packages.
- Answered phones, provided information and took messages.
- Created and optimized records management strategies to coordinate and protect information.
- Prepared project presentations and reports to assist senior staff.
Education
B.S - Political Science
Buffalo, The State University of New York
Buffalo, NYSkills
- Meeting Scheduling
- Community Relations Expertise
- Workflow Processes
- Development Activities
- Customer Experience
- Public Speaking
- Legal Support
- Coordinating Program Resources
- Community Engagement
Certification
- IBM CYBERSECURITY ,
- DATA ANALYST
Timeline
Community Engagement Specialist
New York City Health and Hospital
11.2020 - 12.2022
Claim Specialist/Investigator
Department Of Transportation
02.2018 - 07.2020
Volunteer
New York City
01.2016 - 03.2016
Legal Intern/ File Clerk
William Schwitzer & Associates
01.2016 - 07.2017
Political Internship
The Black Institute
06.2015 - 08.2015
Summer Intern
The New York City Council
05.2014 - 08.2014
B.S - Political Science
Buffalo, The State University of New York
- IBM CYBERSECURITY ,
- DATA ANALYST
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