Michael Accinno
Dallas,TX
Summary
Results-oriented, self-starter with 6 years of experience in day-to-day business operations management. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best optimize revenues and profits.
Overview
10
10
years of professional experience
Work History
General Manager of Operations
Hertz Local Edition
01.2023 - Current
- Manage 12 primary locations and 80 employees (including 2 District Managers and 12 branch managers) that generate $32M in annual revenue.
- Manage budgets, financial forecasts, and resource allocation to reach company goals.
- Continually improve by identifying opportunities in operations, systems, and procedures.
- Maintain compliance with company policies, and best practices within all areas of operation.
- Drive revenue growth by identifying new business opportunities.
- Establish positive and effective communication among managers, reducing miscommunications, and missed deadlines.
- Conduct weekly meetings with managers to identify opportunities for improvement.
- Identify and resolve unauthorized, or ineffective practices.
District Operations Manager
Hertz Local Edition
03.2022 - 12.2023
- Managed 6 store locations and 45 associates that generated $17.5M in annual revenue.
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Led weekly meetings with district staff to review progress, address challenges and drive timely task completion.
Branch Operations Manager
Hertz Local Edition
07.2018 - 03.2022
- Managed daily branch operations and 10 associates generating $4M in annual revenue.
- Resolved various issues impacting sales management and business operations.
- Reviewed financial and operational reports on a quarterly basis
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Manager Trainee
Hertz Local Edition
10.2016 - 06.2018
- Completed Hertz management training program.
- Hands on training in Sales, Operations, Customer Service, Finance, Accounting, Revenue, Fleet and Employee Management.
Sales Associate
Allied Energy Efficiency Experts
02.2014 - 01.2016
- Analyzed sales territories for best potential sales optimization.
- Used advanced CRM system to manage and maintain sales leads.
- Consistently met monthly sales quotas.
Education
Bachelor of Science - Marketing
American Public University System
Charles Town, WV12.2014
Skills
- Operations Management
- Staff Development
- Business Analysis
- Customer Service Management
- Fleet Management
- P&L Management
- Sales Motivation
- KPI Tracking
- Expense Control
Timeline
General Manager of Operations
Hertz Local Edition
01.2023 - Current
District Operations Manager
Hertz Local Edition
03.2022 - 12.2023
Branch Operations Manager
Hertz Local Edition
07.2018 - 03.2022
Manager Trainee
Hertz Local Edition
10.2016 - 06.2018
Sales Associate
Allied Energy Efficiency Experts
02.2014 - 01.2016
Bachelor of Science - Marketing
American Public University System
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