MICHAEL ADAIR

Capital Concrete

10.2000 - Current

Collaborated with production staff to establish and meet quality standards
Evaluated components and final products against quality standards and manufacturing specifications.
Examined products for imperfections and defects.
Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Identified where product issues were coming from and rectified issues.
Identified and documented quality discrepancies for management to develop resolutions.
Updated quality control records and reports.
Upheld safety regulations within the workplace by consistently following guidelines during inspections.
Communicated with production team members about quality issues.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Resolved customer complaints by investigating problems and developing solutions.
Contributed to increased customer satisfaction by ensuring timely identification and resolution of quality issues.
Streamlined workflow processes, optimizing inspection times without compromising on quality standards.
Kept detailed records of quality and imperfect products.

Summary