Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
OfficeManager

Michael Addesa

Beverly,MA

Summary

Self-motivated and multi-faceted healthcare professional with quantifiable history of improving sterile environments for hospital operating rooms and other departments that rely on sterile goods. Demonstrated ability to supervise and manage a team through leadership, employee development, training and mentoring. Proven capability in identifying and implementing operating procedures and policies that improve accuracy, efficiency and productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Off-Site CSPS Manager

Massachusetts General Hospital, NSMC Hospital
Salem, MA
07.2017 - Current
  • Responsible for 21 direct reports
  • Work closely with senior leadership in development of operation standards, policies, and procedures
  • Reviews feedback from customers (i.e OR), responds, compiles, and analyzes support data and implements procedural changes as appropriate
  • Provide direct supervision to SPD personnel residing in several different functional areas within hospital
  • Provides orientation and all aspects of training
  • Hires, evaluates performance, and provides corrective action as necessary
  • Reviews and approves time off requests, completes payroll, monitors attendance and tardiness, interprets hospital policies and ensures adequate coverage for all areas of responsibility
  • Promote and supports team approach to departmental functions, coordinates efforts and activities with other department supervisors to maximize results
  • Examines and assesses staff performance related to quality and quantity of items produced
  • Ensures compliance with work instructions, regulatory requirements, and established Sterile Processing policies and procedures across all functions
  • Act as liaison to other hospital units or departments regarding security, safety, project management, finance, information resources, and research
  • Attends and participates in hospital committee meetings as appropriate (i.e Infection Control Committee and Safety Committee)
  • Directly work with senior leadership to develop and maintain fiscal reporting, annual operating and capital budgets
  • Monitors budget performance during fiscal year, verifying accuracy in monthly budget statements
  • Resolves discrepancies and reporting errors as discovered
  • Provide direct supervision and support to employees performing inventory management within work unit
  • Oversee 14.2M budget
  • Ensure physical environment is maintained
  • Establishes and enforces fire and safety regulations for area, following established protocols, and ensuring compliance with JCAHO, OSHA and Hospital guidelines
  • Manages instrument tracking system
  • Attend and participate in hospital/departmental meetings
  • Attends seminars and training sessions necessary to maintain appropriate level of professional competence
  • Monitors quality of products produced; recommends and initiates workflow development to achieve optimal results
  • Identify own areas for development and actively seeks opportunities to strengthen and expand skills and abilities.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.

Operations Supervisor

Massachusetts General Hospital
Boston , MA
04.2017 - 07.2017
  • Responsible for 34 direct repots
  • Identifies and utilizes appropriate channels for problem solving, able to escalate concerns through department leadership structure to ensure results are achieved
  • Evaluates effectiveness and implications of one's own decisions and takes responsibility and ownership for any problems
  • Promotes and supports team approach to departmental functions, coordinates efforts and activities with other department supervisors to maximize results
  • Perform Managerial duties during Manager/designate absence
  • If necessary, provides coverage to other shifts, i.e., sick calls, vacations
  • Examines and assesses staff performance related to quality and quantity of items produced
  • Ensures compliance with work instructions, regulatory requirements, and established Sterile Processing policies and procedures across all functions
  • Assists with training demonstrations, competency testing and employee performance evaluations
  • Responsible for creating daily work assignments for staff, continually reassess production capacity and adjusts as needed
  • Initiates service call for STERIS, STERRAD, and MEDIVATOR units in event machine malfunctions
  • Collaborates with Customer service team to ensure products are available for use
  • Monitors quality of products produced; recommends and initiates workflow development to achieve optimal results
  • Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory
  • Responsible for ensuring damaged items are passed on to appropriate repair process
  • Oversees and assures daily quality assurance monitoring systems (i.e., biological test reading)
  • Maintains proper documentation in accordance with regulatory agencies and departmental protocols
  • Acts appropriately on results (i.e., load recall) and arranges for equipment repairs as needed
  • Participates in development of department in-services as appropriate.

Operating Room Specialist Supervisor

Massachusetts General Hospital
Boston , MA
11.2014 - 04.2017
  • Responsible for 20 direct reports
  • Directs overall activities to include labor standards, submits and monitors department budget
  • Manage all staff to include scheduling, time approval hiring and corrective action as needed
  • Provides comprehensive departmental orientation to all new personnel and required training to all staff on an ongoing basis
  • Develops and implements departmental performance improvement activities and assures ongoing staff participation
  • Provides instructions and in-service in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety.
  • Member of Surgical Task Force team.

Operating Room Specialist

Massachusetts General Hospital
Boston, MA
05.2014 - 11.2014
  • Acted as central point of contact between OR staff, Materials Management and Sterile Processing to ensure all instrumentation
  • Worked closely with OR Clinical Nursing staff
  • Maintained specialty product inventory for service specific areas utilizing first in, first out method for stocking and eBuy and PeopleSoft for ordering
  • Responsible for procedure based case cart flow
  • Proficient in all services in Operating Room.

Inventory Control Manager

Anna Jaques Hospital
Newburyport, MA
02.2013 - 04.2014
  • Execute maximum use of inventory control by working with OR staff to ensure preference cards and supply changes are up to date
  • Act as liaison between physicians and surgical management team
  • Traced item history to determine reason for discrepancies between inventory and stock control records

Operating Room Resource Specialist Team Leader

Massachusetts General Hospital
Boston , MA
11.2012 - 02.2013
  • Acted as central point of contact between OR staff, Materials Management and Sterile Processing to ensure all instrumentation, supplies were available
  • Worked closely with OR Clinical Nursing staff
  • Maintained specialty product inventory for service specific areas utilizing first in, first out method for stocking and eBuy and PeopleSoft for ordering

Operating Room Resource Specialist

Massachusetts General Hospital
Boston , MA
07.2011 - 11.2012
  • Acted as central point of contact between OR staff, Materials Management and Sterile Processing to ensure all instrumentation, supplies were available

Greeter

Partners HealthCare
Somerville , MA
10.2009 - 07.2011
  • Receives visitors, obtains name and nature of business and directs to appropriate destination

Education

Bachelor of Science - Criminal Justice Concentration: Administration

Salem State College
Salem, MA
05.2009

Skills

  • Self-motivated professional
  • Worked collaboratively with OR leadership to reduce IUSS (Immediate Use Steam Sterilization)
  • Work closely with clinical specialists and surgeons to build new or revise surgical sets and pick lists
  • Effective oral and written communication skills with co-workers and internal and external customers
  • Able to work under pressure and meet deadlines
  • Extensive knowledge of medical terminology, instrumentation and sterile processing procedures
  • No citations from The Joint Commission
  • Proficient use of SPM and T-Doc Instrument Tracking Systems
  • Adapt at implementing and following organizational and departmental policies and procedures
  • Computer literate and proficient use of PeopleSoft, Microsoft Word, Outlook, PowerPoint, Excel, Sharepoint, Epic, Smartsheet, and Microsoft Teams
  • Excellent conflict resolution skills

Accomplishments

  • Received the Partners in Excellence Award for Leadership
  • Worked collaboratively with Mass General Brigham to create new pay rates and a career ladder across all Sterile Processing Departments that Mass General Brigham are associated with

Certification

  • CRCST- Certified Registered Central Service Technician

Timeline

Off-Site CSPS Manager

Massachusetts General Hospital, NSMC Hospital
07.2017 - Current

Operations Supervisor

Massachusetts General Hospital
04.2017 - 07.2017

Operating Room Specialist Supervisor

Massachusetts General Hospital
11.2014 - 04.2017

Operating Room Specialist

Massachusetts General Hospital
05.2014 - 11.2014

Inventory Control Manager

Anna Jaques Hospital
02.2013 - 04.2014

Operating Room Resource Specialist Team Leader

Massachusetts General Hospital
11.2012 - 02.2013

Operating Room Resource Specialist

Massachusetts General Hospital
07.2011 - 11.2012

Greeter

Partners HealthCare
10.2009 - 07.2011

Bachelor of Science - Criminal Justice Concentration: Administration

Salem State College
  • CRCST- Certified Registered Central Service Technician
Michael Addesa