MICHAEL ADKISSON
Antioch
Summary
Proven leader and efficient organizer, I significantly enhanced team productivity at Maya Cinemas by implementing strategic workflows and fostering a culture of excellence. Skilled in customer service and inventory control, my approach has consistently driven sales growth and improved customer satisfaction.
Professional and reliable donation professional with experience in managing donation intake and inventory processes. Known for strong team collaboration, adaptability to changing needs, and commitment to achieving results. Skilled in customer service, organization, and maintaining positive donor experience. Highly dependable and results-focused, ensuring smooth operations and effective teamwork.
My dedication to cleanliness and hygiene, alongside a strong work ethic, sets a high standard in every role.
Professional donation management expert with comprehensive experience in handling and organizing donated goods. Known for reliability, teamwork, and adaptability in dynamic settings. Utilizes strong organizational skills and attention to detail to ensure smooth donation processes and high-quality standards.
Professional usher with experience in customer service, crowd management, and theater operations. Strong focus on teamwork and achieving results. Adaptable to changing needs and reliable under pressure. Skilled in communication, problem-solving, and ensuring positive guest experience.
Overview
7
7
years of professional experience
Work History
Donation Attendant
Goodwill
11.2024 - Current
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
Supervisor/Theatre Usher
Maya Cinemas
03.2021 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Hardlines Merchandiser
Kmart, Sears Holding
05.2018 - 12.2019
- Increased sales by strategically organizing and displaying merchandise in visually appealing ways.
- Enhanced visual appeal of hardlines displays by incorporating innovative ideas and staying current on industry trends.
- Maximized profitability through effective pricing strategies, closely monitoring competitor activity and adjusting as necessary.
- Collaborated with cross-functional teams to create engaging in-store promotional events that drove foot traffic and increased sales.
- Improved store layout for enhanced customer experience and easier navigation throughout the hardlines section.
Dishwasher
Johnny Rockets
10.2017 - 05.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
High School Diploma -
Diablo Valley College
Pleasant Hill, CA05-2025
Skills
- Reliability and punctuality
- Motivational skills
- Donation processing
- Cleanliness and hygiene
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Strategic planning
- Inventory control
- Team building
- Patience and empathy
- Ticket scanning proficiency
- Crowd control techniques
- Theater safety protocols
- Cleaning and sanitizing
- Guest service
- Verbal communication
- Customer relations
- Cash register operation
- Strong work ethic
- Attention to detail
- Time management
- Heavy lifting
- Safety awareness
- Dishwasher operation
Timeline
Donation Attendant
Goodwill
11.2024 - Current
Supervisor/Theatre Usher
Maya Cinemas
03.2021 - 08.2024
Hardlines Merchandiser
Kmart, Sears Holding
05.2018 - 12.2019
Dishwasher
Johnny Rockets
10.2017 - 05.2018
High School Diploma -
Diablo Valley College