Michael Aguilar
Los Angeles,CA
Summary
Dedicated professional with a strong work ethic and a commitment to team success. Experienced in managing a car detailing business for five years, demonstrating entrepreneurial skills and a drive for excellence. Proven cargo agent with expertise in cargo inspection, documentation, and logistics operations, contributing to reduced operational costs and improved efficiency. Strong organizational and multitasking abilities, focused on delivering exceptional customer service and enhancing team performance.
Overview
11
11
years of professional experience
Work History
Mobile Car Detailing
Lucid Auto Spa
Los Angeles
07.2020 - Current
- Provide the best customer service.
- Completed day-to-day duties.
- Assist with customer requests and answered questions to improve satisfaction.
- Sell various services by explaining unique features and educating customers on the benefits it provides.
Wharehosue cargo agent
World Flight Services
Los Angeles, CA
03.2023 - 09.2025
- Processed cargo shipments in compliance with safety and regulatory standards.
- Coordinated loading and unloading of freight with airlines for timely operations.
- Managed documentation for international and domestic cargo shipments efficiently.
- Operated heavy machinery, including forklifts, tugs, and company vehicles.
Wharehouse Cargo Lead
Total Airport Services Inc.
Los Angeles, CA
12.2017 - 11.2020
- Led team in executing daily operational tasks and ensuring adherence to standards.
- Coordinate cargo handling for flight arrival and departure
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
- Retrieved stored items and traced lost shipments, when necessary.
- Attached address labels, identification codes and shipping instructions to containers.
- Directed cargo loading to monitor even distribution of weight.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Shipping and Receiving Associate
Sunrise Produce
Fullerton, CA
09.2015 - 12.2017
- Rejected deliveries of damaged produce or shortages and collaborated with shippers to resolve issues.
- Directed warehouse team in stocking merchandise, pulling orders, and preparing loads.
- Operated forklifts, pallet jacks, and hand trucks for effective loading, unloading, and storage of goods.
- Maintained organized, safe, and clean work areas to promote productivity.
- Labeled merchandise accurately and placed items in designated areas for efficient retrieval.
- Documented discrepancies in products and reported findings to management for further action.
Education
Esteban Torres High School
Los Angeles, CAAir Transportation
Dangerous Good
Los Angeles, CA09-2019
Heavy Machinery
Forklift Training
09-2017
Skills
- Customer Service
- Quality control
- Sales techniques
- Attention to detail
- Freight bills preparation
- Leadership
- Cargo shipment inspections
- Problem resolution
- Organizational skills
- Reliable and trustworthy
- Bilingual in English & Spanish
- Love hands on work
Timeline
Wharehosue cargo agent
World Flight Services
03.2023 - 09.2025
Mobile Car Detailing
Lucid Auto Spa
07.2020 - Current
Wharehouse Cargo Lead
Total Airport Services Inc.
12.2017 - 11.2020
Shipping and Receiving Associate
Sunrise Produce
09.2015 - 12.2017
Heavy Machinery
Forklift Training
Air Transportation
Dangerous Good
Esteban Torres High School