Resourceful Assistant Community Manager recognized for exceptional productivity and efficient task execution. Specialized in tenant relations, property maintenance coordination, and financial reporting. Proven ability to enhance community operations and resident satisfaction through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
Fairfield Residential
Laguna Niguel
01.2024 - Current
Coordinated resident events to enhance community interaction and engagement.
Settled tenant conflicts through persuasive communication and deep knowledge of leasing agreements.
Managed leasing activities and tenant inquiries to ensure seamless operations.
Maintained accurate records of tenant payments, rental agreements, and eviction-related documents.
Processed applications from prospective tenants efficiently to minimize vacancy rates.
Collaborated with maintenance staff to address tenant service requests without delays.
Supported marketing strategies to improve property visibility and attract new residents.
Collected monthly rent payments and ensured prompt bank deposits for operational liquidity.
Leasing Professional
NMS Residential
Westwood
04.2022 - 12.2023
Leasing Professional
Greystar Property Management
Corona
02.2020 - 04.2022
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Encouraged prospective tenants to fill out applications after property tours.
Conducted background checks on applicants.
Maintained accurate records of correspondence with and from tenants.
Escalated critical issues to property manager to deliver immediate resolution.
Prepared lease paperwork and obtained signatures and first payments from new residents.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.