MICHAEL JOLES
Morganton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Purchasing Agent
Bernhardt Furniture Company
05.2022 - Current
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
Maintenance Technician
Great Wolf Lodge
01.2021 - 04.2022
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Positively engaged with customers and maintained professional appearance as company representative.
- Performed preventive maintenance and repairs on various types of equipment.
Lead Maintenance Technician
American Property
09.2020 - 12.2020
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Generated and completed work orders for repairs, maintenance and component replacement.
- Supervised technicians and assigned responsibilities.
- Adhered to established policies and standards to safely complete projects.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
Sales Representative
Ethos Consulting
06.2020 - 10.2020
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Engineering Technician & Supervisor
Wyndham Destinations
05.2018 - 06.2020
- Performed work according to project schedules and high quality standards.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Assisted with installation, calibration and testing of engineering systems.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Completed engineering projects and tasks within established timelines and budgets.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Implemented operational timelines for service shut-offs to be observed.
Painting Foreman
MN Painting
11.2014 - 04.2018
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Warehouse Maintenance/Mover
Livingstons Moving and Storage
10.2009 - 04.2014
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Engaged with customers to help meet their needs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Finish Carpenter
Tree Marsh Trim Co
10.2006 - 11.2009
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
- Prepared cost estimates for contractors and customers, staying within requested budgets.
- Built and hung custom doors and frames.
- Read and interpreted blueprints and construction documents to determine project directives.
Education
Associates - Business
Colorado Mountain College
Steamboat Springs, CO2022
High School Diploma -
Watertown High School
Watertown2005
Skills
- Punctual and dependable with strong attention to detail
- Excels at troubleshooting and fixing issues, both mechanical and non-mechanical
- Great at multi-tasking and working under deadlines
- Exemplary customer service skills
- Experienced leader with great organizational and management skills
- Microsoft Word, office, and Excel
- Supplier Selection
- Purchasing Strategies Development
- Office Supplies and Inventory
Certification
CPO certified (Certified Pool Operator)
Timeline
Purchasing Agent
Bernhardt Furniture Company
05.2022 - Current
Maintenance Technician
Great Wolf Lodge
01.2021 - 04.2022
Lead Maintenance Technician
American Property
09.2020 - 12.2020
Sales Representative
Ethos Consulting
06.2020 - 10.2020
Engineering Technician & Supervisor
Wyndham Destinations
05.2018 - 06.2020
Painting Foreman
MN Painting
11.2014 - 04.2018
Warehouse Maintenance/Mover
Livingstons Moving and Storage
10.2009 - 04.2014
Finish Carpenter
Tree Marsh Trim Co
10.2006 - 11.2009
Associates - Business
Colorado Mountain College
High School Diploma -
Watertown High School
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