Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Akinlemibola

Palm Coast

Summary

Supervisor offering 6 years of experience in efficiently managing the flow of goods. Focused on maximizing productivity by overseeing performance, maintaining status on the movement of goods, managing warehouse layouts for storage capacity and negotiating rates with carriers. Skilled in maintaining constant contact with carriers and employees to deliver goods efficiently. Self-motivated Logistics Supervisor familiar with various logistics software programs, including JDA and programming. In-depth knowledge of standard management methods and policies. Goal-oriented and comfortable working under pressure.

Overview

9
9
years of professional experience

Work History

Warehouse Logistics Supervisor

Ryder Integrated Logistics
02.2016 - Current
  • Planned and arranged logistics required shipments.
  • Provided smooth operations by maintaining communication with supervisors of other departments.
  • Established and maintained professional relationships with carriers, warehouses, customers and sales force.
  • Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity 100%.
  • Scheduled warehouse employees and managed resource allocation for optimal operations.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Identified production problems through careful assessment of quality control system deficiencies.
  • Checked paperwork and freight condition to determine optimal loading and unloading sequences.
  • Oversaw and monitored the availability of stock products.

Customer Service Representative

Home Depot
03.2016 - 08.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.

Customer Service Representative

UPS Customer Center
11.2015 - 02.2016
  • Monitored and replenished supplies inventory.
  • Enhanced performance through collaboration with diverse teams.
  • Entered sales and account updates in computer system.
  • Generated reports, compiling and organizing key data.
  • Participated in training sessions regarding products and services.

Education

Bachelor of Science - Business Management

Univeristy of Lagos,Nigeria
Nigeria
03.2014

Skills

  • Invoicing and Shipping Documentation
  • Delivery Scheduling
  • Employee Counseling
  • JDA application
  • Staff Training
  • Computer Skills
  • Customer Relations
  • Logistics Planning
  • Loading and unloading
  • Decision-Making
  • Safety Procedures
  • Team Management
  • Forklift,pallet Jack, cranes Operations
  • Warehouse Logistics
  • Staff Management
  • MS Office
  • Staff Supervision

Timeline

Customer Service Representative

Home Depot
03.2016 - 08.2019

Warehouse Logistics Supervisor

Ryder Integrated Logistics
02.2016 - Current

Customer Service Representative

UPS Customer Center
11.2015 - 02.2016

Bachelor of Science - Business Management

Univeristy of Lagos,Nigeria
Michael Akinlemibola