Michael Albanese Sr.
Freehold,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Vice President
Pastosa Ravioli
Eatontown, NJ
01.2022 - Current
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Managed payroll for temporary, hourly and salaried employees.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Rotated among various workstations, performing work necessary to meet production needs.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Checked control panel and gauges during equipment operation.
Owner & Director of Operations
Classic Protection Security & Investigations
Staten Island, NY
01.2015 - 12.2021
- Conducted new hire orientations to provide company information, establish performance requirements and schedule accordingly.
- Managed payroll and time and attendance systems.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
- Cultivated and maintained relationships and ongoing communication with potential job candidates.
- Prevented key account losses by researching discrepancies and correcting problems.
Director of Operations
Murdoch Security
Staten Island, NY
02.2011 - 12.2014
- Worked with management team to develop operational goals aligned with business strategy.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Identified, researched and resolved issues with hours worked.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Addressed customer concerns with suitable solutions.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Enforced federal, state, local and company rules for safety and operations.
Operations Manager
A-Z Security & Investigations
Staten Island, NY
03.2005 - 01.2011
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Oversaw financial management, budget management, accounting and payroll activities.
- Enforced federal, state, local and company rules for safety and operations.
- Completed timely changes and updates to schedules in central scheduling system.
- Entered information into system to update status reports.
- Gathered employee and staff data to develop monthly work schedules.
- Onboarded new employees in time reporting and payroll systems.
- Produced and filed payroll reports every week.
Business Owner/Operator
Amelia' Italian Restaurant
Staten Island, NY
02.2003 - 10.2005
- Hired, trained and motivated staff to fill all restaurant openings.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Optimized profits by controlling food, beverage and labor costs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Inspected dining and serving areas for cleanliness and proper setup.
Police Officer
New York City Police Department
New York, NY
06.1992 - 02.2002
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Directed traffic at high-volume special events for public safety and order.
- Responded promptly to activated alarms for fires and burglaries.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Pursued fleeing suspects on foot and in varying terrain.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Obtained Several Training Class Certifications Such As : Auto Crime, Fingerprints & Domestic Violence.
Education
High School Diploma -
Saint Joseph By The Sea
Staten Island, NY06.1989
Skills
- Staff Training
- Operations Management
- Business Development
- Customer Service
- Staff Development
- Verbal and Written Communication
- Critical Thinking
- Client Relationship Building
- Budget Oversight
- Price Structuring
- Documentation and Reporting
- Recruiting and Interviewing
- Hiring and Dismissing
- Account Management
- Decision-Making
- Rules and Regulations
Timeline
Vice President
Pastosa Ravioli
01.2022 - Current
Owner & Director of Operations
Classic Protection Security & Investigations
01.2015 - 12.2021
Director of Operations
Murdoch Security
02.2011 - 12.2014
Operations Manager
A-Z Security & Investigations
03.2005 - 01.2011
Business Owner/Operator
Amelia' Italian Restaurant
02.2003 - 10.2005
Police Officer
New York City Police Department
06.1992 - 02.2002
High School Diploma -
Saint Joseph By The Sea
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