Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Albers

Ocala,Florida

Summary

At Adapt Health, I leveraged my expertise in route optimization and exceptional customer service to enhance delivery efficiency and satisfaction. Demonstrating adaptability and a positive attitude, I improved operational productivity and fostered strong client relationships. My proficiency in GPS navigation and commitment to safety standards were pivotal in achieving seamless delivery operations.

Work History

Delivery Technician

Adapt Health
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Participated in regular training sessions to stay current on industry best practices and improve job performance.
  • Expedited urgent deliveries, prioritizing time-sensitive orders for maximum customer satisfaction.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Demonstrated adaptability by adjusting to changing routes or schedules as needed for operational efficiency.
  • Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
  • Supported other departments within the organization when needed, demonstrating teamwork and versatility.
  • Promoted company reputation, acting as a knowledgeable representative during client interactions.
  • Reduced loading times by organizing products according to their destination prior to departure.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
  • Contributed to inventory management, performing routine checks and reporting discrepancies for resolution.
  • Increased overall productivity by assisting in warehouse operations when not on deliveries.
  • Ensured proper handling of fragile items, resulting in minimal damages during transport.
  • Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
  • Developed strong relationships with clients through professional communication and reliable service.
  • Streamlined the delivery process by effectively utilizing GPS navigation systems for optimal routing.
  • Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
  • Reduced fuel expenses by utilizing route planning software and employing fuel-efficient driving techniques.
  • Managed paperwork accurately, including invoices, delivery receipts, and logbooks.
  • Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Employed GPS and other navigational tools to find shortest routes to locations.

Education

High School Grad - General Academics

Merganthaler Voc Tech High School
Baltimore, MD
05.1974

Skills

  • Safe driving
  • Package handling
  • Punctuality
  • Loading and unloading
  • Route planning
  • GPS navigation
  • Delivery scheduling
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and reliable
  • Time management skills
  • Punctual and reliable
  • Clear communication
  • GPS and route planning
  • Valid Driver's license
  • Clean driving record
  • Safe driving record
  • Customer interaction
  • Map reading and navigation skills
  • Defensive driving
  • Vehicle inspections
  • DOT compliance
  • Stocking and inventory
  • Shipping and packaging
  • Delivery recordkeeping
  • Record keeping
  • Clean MVR
  • Local routes
  • Vehicle cleaning and maintenance

Accomplishments

    Provided excellent training to patients in using respiratory equipment including CPAP, oxygen and durable medical equipment.

Timeline

Delivery Technician

Adapt Health

High School Grad - General Academics

Merganthaler Voc Tech High School
Michael Albers