Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Aldridge

Tampa,FL

Summary

Highly organized and Professional individual with solid background in culinary arts, Menu Development, Kitchen Management; and a Bachelor of the Arts in Hospitality Management with a specialization in Event Production & Design. Passionate about executing exceptional service and works to carry out the highest standard. Educational experience in Event planning/Project Management and Budgeting/Fundraising.

Overview

9
9
years of professional experience

Work History

Garde Manger Cook

Psomi
06.2023 - Current
  • Follow recipes and product directions for preparing food
  • Stock, date, rotate and check temperature of products
  • Operates variety of kitchen equipment
  • Clean and sanitize work stations and equipment
  • Taste products and keep records in order to accurately plan food production.

Banquet Captain

Plantation Palms Golf Club
06.2022 - 10.2022
  • Welcoming guests upon their arrival and assisting them with their seating arrangements
  • Assisting managers and organizers with planning the layout and logistics of events
  • Tending to guests’ requests, questions, and complaints
  • Ensuring that the venue remains neat and clean.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Provided exceptional service to guests by immediately addressing needs and requests.

Customer Service Associate/Event Server

Once Upon An Event of Tampa Bay
12.2014 - 10.2022
  • Assisting customers with any inquiries while ensuring the highest standards of customer service are met
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisting customers with relevant products and services
  • Responded to customer calls and emails to answer questions about products and services.

Shift Supervisor Intern

Venue
03.2022 - 06.2022
  • Assisting the MOD by directing employees through routines and assigning tasks
  • Ensuring that guests have an exemplary experience
  • Accurately setting the room including tables, chairs, linens, glassware, etc
  • Correcting issues in a timely and orderly manner
  • Event Liaison
  • Acting as the point-of contact- for internal and external clients, caterers, vendors, and guests
  • Overseeing vendor and guest setup and breakdown of event spaces
  • Ensuring compliance with venue or facility rules and regulations
  • Responding to guest and vendor needs in a timely manner
  • Managing short-term and long-term responsibilities in an effective manner.

Education

Bachelor of Arts - Hospitality Management/Event Production

Saint Leo University
Saint Leo, FL
05.2023

Skills

  • Intuit QuickBooks
  • Event Supervision
  • Vendor Negotiations
  • Team Mentorship
  • Event Staffing
  • Event Catering
  • Vendor Coordination
  • Project Management
  • Time Management
  • Event Preparation
  • Cost Estimating

Accomplishments

  • Collaborated with team of 3 co owners in the development of High Hopes Food Truck Inc. .

Timeline

Garde Manger Cook

Psomi
06.2023 - Current

Banquet Captain

Plantation Palms Golf Club
06.2022 - 10.2022

Shift Supervisor Intern

Venue
03.2022 - 06.2022

Customer Service Associate/Event Server

Once Upon An Event of Tampa Bay
12.2014 - 10.2022

Bachelor of Arts - Hospitality Management/Event Production

Saint Leo University

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Michael Aldridge