Michael Alexander
Raleigh,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Music Producer
Prodby.Chrxs
12.2020 - Current
- Collaborated with emerging local artists and musicians from diverse regions to produce multiple songs
- Played a pivotal role in the creative process by crafting unique melodies that resonated with artists' vision
At-Home Advisor
Apple
01.2023 - 08.2023
- Provided exceptional customer service and technical support for Apple products, including iPhones, iPads, MacBooks, and iMacs
- Demonstrated customer-centric approach, resolving complex issues comprehensively and exceeding customer expectations
- Thrived in fast-paced, self-managed environment, managing multiple tasks and priorities with excellent time management skills
- Contributed to positive team culture where expertise was shared, and feedback was encouraged.
Vice President
Young Male Achievers
08.2021 - 06.2023
- Established performance goals for the organization and provided methods for reaching milestones
- Monitored community trends and industry competition as VP, ensuring our initiatives stayed current and effective
- Pioneered and executed innovative programs and initiatives that addressed pressing community issues, leading to measurable improvements and increased engagement from members
- Utilized data and feedback to inform our community service efforts, enabling us to make informed decisions and continually improve the relevance and effectiveness of our projects.
Tech Consultant
Target
02.2022 - 09.2022
- Advised customers on tech solutions, accessories, and protection plans, enhancing their purchases
- Led Electronics department, driving sales in various categories and maintaining organized shopping environment
- Supported additional guest services, ensuring compliance while offering assistance.
Education
Associate in Applied Science in Cybersecurity -
Wake Technical Community College
Raleigh06.2025
High School Diploma -
The School For Creative Studies
Durham06.2023
Skills
- Professional Experience
- Leadership
- Music Production
- Communication
- Event Coordination
- Sales and Merchandising
- Ethical Conduct and Compliance
- Robotics Demonstration and Safety
- Safety Guidelines
- Proficiency with iOS, smartphones, tablets, PCs, and Macs
- Technical troubleshooting and problem-solving
- Team collaboration and knowledge sharing
- Operating Systems
- Networking and Security Foundations
Timeline
At-Home Advisor
Apple
01.2023 - 08.2023
Tech Consultant
Target
02.2022 - 09.2022
Vice President
Young Male Achievers
08.2021 - 06.2023
Music Producer
Prodby.Chrxs
12.2020 - Current
Associate in Applied Science in Cybersecurity -
Wake Technical Community College
High School Diploma -
The School For Creative Studies
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