Michael Alexander
Raleigh,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Music Producer
Prodby.Chrxs
Raleigh, NC
12.2020 - Current
- Collaborated with emerging local artists and musicians from diverse regions to produce multiple songs
- Played a pivotal role in the creative process by crafting unique melodies that resonated with artists' vision
At-Home Advisor
Apple
Raleigh, NC
01.2023 - 08.2023
- Provided exceptional customer service and technical support for Apple products, including iPhones, iPads, MacBooks, and iMacs
- Demonstrated customer-centric approach, resolving complex issues comprehensively and exceeding customer expectations
- Thrived in fast-paced, self-managed environment, managing multiple tasks and priorities with excellent time management skills
- Contributed to positive team culture where expertise was shared, and feedback was encouraged.
Vice President
Young Male Achievers
Durham, NC
08.2021 - 06.2023
- Established performance goals for the organization and provided methods for reaching milestones
- Monitored community trends and industry competition as VP, ensuring our initiatives stayed current and effective
- Pioneered and executed innovative programs and initiatives that addressed pressing community issues, leading to measurable improvements and increased engagement from members
- Utilized data and feedback to inform our community service efforts, enabling us to make informed decisions and continually improve the relevance and effectiveness of our projects.
Tech Consultant
Target
Durham, NC
02.2022 - 09.2022
- Advised customers on tech solutions, accessories, and protection plans, enhancing their purchases
- Led Electronics department, driving sales in various categories and maintaining organized shopping environment
- Supported additional guest services, ensuring compliance while offering assistance.
Education
Associate in Applied Science in Cybersecurity -
Wake Technical Community College
Raleigh06.2025
High School Diploma -
The School For Creative Studies
Durham06.2023
Skills
- Professional Experience
- Leadership
- Music Production
- Communication
- Event Coordination
- Sales and Merchandising
- Ethical Conduct and Compliance
- Robotics Demonstration and Safety
- Safety Guidelines
- Proficiency with iOS, smartphones, tablets, PCs, and Macs
- Technical troubleshooting and problem-solving
- Team collaboration and knowledge sharing
- Operating Systems
- Networking and Security Foundations
Timeline
At-Home Advisor
Apple
01.2023 - 08.2023
Tech Consultant
Target
02.2022 - 09.2022
Vice President
Young Male Achievers
08.2021 - 06.2023
Music Producer
Prodby.Chrxs
12.2020 - Current
Associate in Applied Science in Cybersecurity -
Wake Technical Community College
High School Diploma -
The School For Creative Studies