Michael Alfante
La Palma,CA
Overview
4
4
years of professional experience
Work History
Quality Control Specialist
Omnia Real Estate Services
06.2022 - 05.2023
- Manage up to 50 residential reports daily hile providing feedback to improve overall team performance
- Ensure all outgoing residential valuations are of high quality and devoid of errors
- Monitor and keep track of data entry errors among all residential reports through Microsoft Excel
- Contributed to business growth by confirming satisfaction with service and quality
Valuation Specialist
Omnia Real Estate Services
04.2022 - 06.2022
- Collaborated with a team of six to reconcile over 800 monthly residential and commercial broker’s price options for private lenders in all 50 states
- Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current
- Provided accurate valuations by assessing current condition, history, and unique features
- Utilized analytical resources Collateral Analytics, CoreLogic, and CoStar Group to develop broker’s price opinions for private lenders
Mortgage Loan Officer Assistant
Commonwealth Mortgage
06.2021 - 04.2022
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets, and answering phone calls
- Prepared and typed loan applications, closing documents, or legal documents using computers
- Checked applicant credit, personal references, and employment histories
- Examined and verified information in the loan application and closing documents
Server
Broth Shabu-Shabu
02.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Sociology
California State University
Fullerton, CA05.2022
Skills
- Microsoft Office: Excel, Word, PowerPoint
- Document Management
- Spreadsheet Tracking
- Proficiency in Adobe Acrobat
Timeline
Quality Control Specialist
Omnia Real Estate Services
06.2022 - 05.2023
Valuation Specialist
Omnia Real Estate Services
04.2022 - 06.2022
Mortgage Loan Officer Assistant
Commonwealth Mortgage
06.2021 - 04.2022
Server
Broth Shabu-Shabu
02.2019 - 03.2020
Bachelor of Arts - Sociology
California State University