Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Allen

Casa Grande,AZ

Summary

Detail-oriented professional with 20+ years of experience and a proven knowledge of Automotive parts, Automotive repair, and Automotive Sales. Aiming to leverage my skills to successfully fill the Technician role at your company.

Overview

23
23
years of professional experience

Work History

Associate 1 Facilities/Support Services

Abbott Nutrition
02.2019 - 10.2019
  • Facilitated communication between clients and other service providers.
  • Monitored and evaluated impact of social services on community.
  • Developed and maintained relationships with community organizations and agencies.
  • Developed and implemented strategies to enhance quality of social services.

Detention Officer

GILA RIVER DRS
05.2018 - 02.2019
  • Conduct head counts to ensure that each prisoner is present
  • Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence
  • Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
  • Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities
  • Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs
  • Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners
  • Inspect mail for the presence of contraband
  • Guard facility entrances to screen visitors
  • Conduct fire, safety, and sanitation inspections
  • Settle disputes between inmates
  • Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences
  • Participate in required job training
  • Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport
  • Serve meals, distribute commissary items, and dispense prescribed medication to prisoners
  • Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites
  • Use nondisciplinary tools and equipment such as a computer
  • Assign duties to inmates, providing instructions as needed.

Parts counter sales

MERLE,S AUTO SUPPLY
06.2016 - 05.2018
  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
  • Receive and fill telephone orders for parts
  • Fill customer orders from stock
  • Receive payment or obtain credit authorization
  • Take inventory of stock
  • Advise customers on substitution or modification of parts when identical replacements are not available
  • Examine returned parts for defects, and exchange defective parts or refund money
  • Mark and store parts in stockrooms according to prearranged systems
  • Discuss use and features of various parts, based on knowledge of machines or equipment
  • Place new merchandise ondisplay
  • Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.

Installer Sales Specialist

O'REILLY AUTO PARTS
12.2007 - 06.2016
  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
  • Receive and fill telephone orders for parts
  • Fill customer orders from stock
  • Receive payment or obtain credit authorization
  • Take inventory of stock
  • Advise customers on substitution or modification of parts when identical replacements are not available
  • Examine returned parts for defects, and exchange defective parts or refund money
  • Mark and store parts in stockrooms according to prearranged systems
  • Discuss use and features of various parts, based on knowledge of machines or equipment
  • Place new merchandise ondisplay
  • Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.

Order puller

ARROW LUMBER
01.2006 - 12.2007
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
  • Obtain merchandise from bins or shelves
  • Complete order receipts.

Automotive Technician

KIA MALL OF GEORGIA
01.2005 - 01.2006
  • Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices
  • Examine vehicles to determine extent of damage or malfunctions
  • Repair, reline, replace, and adjust brakes
  • Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
  • Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements
  • Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
  • Repair and service air conditioning, heating, engine-cooling, and electrical systems
  • Test and adjust repaired systems to meet manufacturers' performance specifications
  • Review work orders and discuss work with supervisors
  • Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages
  • Plan work procedures, using charts, technical manuals, and experience
  • Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
  • Maintain cleanliness of work area
  • Repair or replace shock absorbers
  • Replace and adjust headlights
  • Align vehicles' front ends.

Automotive Technician

HONDA MALL OF GEORGIA
02.2002 - 01.2005
  • Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices
  • Examine vehicles to determine extent of damage or malfunctions
  • Repair, reline, replace, and adjust brakes
  • Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
  • Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements
  • Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
  • Repair and service air conditioning, heating, engine-cooling, and electrical systems
  • Test and adjust repaired systems to meet manufacturers' performance specifications
  • Review work orders and discuss work with supervisors
  • Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages
  • Plan work procedures, using charts, technical manuals, and experience
  • Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges
  • Rewire ignition systems, lights, and instrument panels
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
  • Maintain cleanliness of work area
  • Repair or replace shockabsorbers
  • Replace and adjust headlights
  • Repair radiator leaks
  • Align vehicles' front ends.

Warehouse clerk

LAWSON PRODUCTS
01.2000 - 01.2002
  • Receive and count stock items, and record data manually or using computer
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
  • Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
  • Keep records on the use and/or damage of stock or stock handling equipment
  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers
  • Determine sequence and release of back orders according to stock availability
  • Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.

Sales Associate

Bingham Equipment
10.2019 - 11.2020
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Developed, maintained and utilized diverse client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Automotive Technician

Fagerberg Alignment
11.2020 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Repaired and replaced worn and damaged components.

Education

High School Diploma - undefined

NORTH GWINNETT HIGH SCHOOL

Skills

  • Fork lift experience
  • Valid Driver's License
  • Managing Parts
  • Coolant Flushes
  • Operating Air Compressors
  • Safety Awareness
  • Hand and Power Tools
  • Gasket Replacements
  • Time Management
  • Brake Systems Understanding
  • Operating Pneumatic Tools
  • Vendor Relations
  • Writing Work Tickets
  • Heavy Lifting
  • Preparing Work Orders
  • Verbal and Written Communication
  • Inventory Organizing
  • Oil Changes
  • Inventory Auditing
  • Purchasing Parts and Inventory
  • Detecting Refrigerant Leaks
  • Customer Relations
  • Drivability Issues
  • Supply Ordering
  • Team Collaboration
  • Checking and Refilling Fluids
  • Electrical Repair Procedures
  • Spark Plug Replacement
  • Quality Assurance
  • Repair Quotes
  • Troubleshooting and Diagnostics
  • Filter Replacement
  • Scheduled Services
  • Troubleshooting Skills
  • Maintaining Records
  • Safety Procedures
  • Bay Maintenance
  • Engine Tuneup and Repairs
  • New Employee Training
  • Preventive Maintenance Services
  • Replacing Parts
  • Wheel Rotation and Balancing
  • Drivetrain and Axle Installation
  • Safety Policies and Procedures
  • Heating and Air Conditioning
  • Changing Tires
  • Maintenance Scheduling
  • Installing Equipment
  • Vehicle Operation and Assessment
  • Emissions Controls
  • Alignment Experience
  • Fluid Replacement
  • Hydraulic System Repair
  • Engine Tuning and Analysis
  • Wheel Alignment
  • Aftermarket Component Installation
  • Parts Repair and Refurbishment
  • Dealership and Factory Standards
  • Repair Tree Understanding
  • Coordination with Service Team

Timeline

Automotive Technician

Fagerberg Alignment
11.2020 - Current

Sales Associate

Bingham Equipment
10.2019 - 11.2020

Associate 1 Facilities/Support Services

Abbott Nutrition
02.2019 - 10.2019

Detention Officer

GILA RIVER DRS
05.2018 - 02.2019

Parts counter sales

MERLE,S AUTO SUPPLY
06.2016 - 05.2018

Installer Sales Specialist

O'REILLY AUTO PARTS
12.2007 - 06.2016

Order puller

ARROW LUMBER
01.2006 - 12.2007

Automotive Technician

KIA MALL OF GEORGIA
01.2005 - 01.2006

Automotive Technician

HONDA MALL OF GEORGIA
02.2002 - 01.2005

Warehouse clerk

LAWSON PRODUCTS
01.2000 - 01.2002

High School Diploma - undefined

NORTH GWINNETT HIGH SCHOOL
Michael Allen