Michael Allen
Green Bay,WI
Summary
Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
42
42
years of professional experience
Work History
Insurance Agent
American Family Connect Insurance Agency
2018.09 - Current
- Conducting comprehensive assessments of clients' insurance needs by analyzing their existing coverage, reviewing their assets, and identifying potential risks.
- Providing clients with personalized insurance recommendations based on their needs and budget, and presenting them with various policy options.
- Assisting clients in selecting the most suitable insurance policies, explaining coverage details, terms, and conditions, and ensuring that clients understand the policy limitations and exclusions.
- Managing policy renewals, modifications, and cancellations, ensuring that clients have continuous coverage and addressing any policy-related inquiries or concerns.
- Building and maintaining strong relationships with clients, providing exceptional customer service, addressing client inquiries, and resolving any issues or complaints in a timely manner.
- Proactively identifying opportunities to cross-sell and upsell insurance products, expanding the client base, and achieving sales targets.
- Staying updated on industry trends, changes in regulations, and new insurance products to provide clients with accurate information and advice.
- Maintaining accurate and up-to-date client records, policy files, and documentation using internal systems and software.
- Adhering to industry regulations, ethical standards, and internal policies and procedures.
Aircraft Weapons Maintenance
U.S. Air Force Various Locations
1981.10 - 1992.10
- Performed Weapons System Maintenance and Load Operations on the OA-37, F-4, F-15, F-16, NATO F-18, and F-111 aircraft; performed as a Weapons Load Instructor at Hahn AB, Germany for 150+ personnel. Supervisory duties included ensuring that personnel for three Fighter Squadrons were properly trained and qualified to perform their duties in peace time and during time of conflict. Other duties included training personnel on Time Management, Sense of
Urgency, Policies, Procedures, Safety, Security, Dress and Personal Appearance, and Combat Readiness.
- Managed and updated Training Publications. Managed and ensured that local stock and supplies were maintained and determined at what level stock and supplies were to be replenished.
Education
Associate of Science - Business Administration And Management
Kaplan University
On LineSkills
- More than 20 years of Administrative, Warehouse Logistics, and Operations experience.
- Effective communication.
- Maintained increased productivity to meet deadlines and goals.
- Maintained adherence to company policies and all safety regulations.
- Provided quick and accurate responses to requests for information while under time constraints and within a stressful environment;
- Effective problem solving.
- Analytical thinking.
Timeline
Insurance Agent
American Family Connect Insurance Agency
2018.09 - Current
Aircraft Weapons Maintenance
U.S. Air Force Various Locations
1981.10 - 1992.10
Associate of Science - Business Administration And Management
Kaplan University
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