Michael Allen
Ocala,FL
Summary
Dependable Plumber, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 2 years of experience in residential and commercial plumbing. Dedicated to working with a good history of maintaining smooth operations. Some HVAC and electrical knowledge as well.
Overview
8
8
years of professional experience
Work History
Plumbing
American Plumbing
01.2022 - 03.2024
- Assisted with installation of plumbing systems under supervision of experienced plumbers.
- Reduced downtime of essential systems by establishing preventive maintenance programs for HVAC, plumbing, and electrical systems.
- Provided functional plumbing by repairing leaks, removing drain clogs and lubricating parts.
- Offered technical support during bidding phases for accurate estimation of costs associated with mechanical, electrical, and plumbing installations across various projects.
- Performed basic plumbing repairs on outdoor fixtures like faucets or sprinkler heads to prevent leaks and water waste.
- Conducted plumbing repairs to prevent water damage and maintain sanitation standards.
LineWorker
ClosetMaid
04.2019 - 06.2021
- Collaborated with team members to meet daily quotas and improve overall productivity on line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Customer Service
Dial America
12.2015 - 02.2017
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Increased repeat business through excellent customer service and communication skills.
- Kept accurate records to document customer service actions and discussions.
- Managed high call volume while maintaining excellent customer service standards.
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Implemented new quality assurance and customer service standards.
Education
No Degree - PLumbing
USA Plumbing
Maryland10.2022
High School Diploma -
West Port High School
Ocala, FL05.2004
Skills
- Plumbing Detailing
- Plumbing System Retrofitting
- Plumbing and Electrical Coordination
- Plumbing System Familiarity
- Plumbing Maintenance
- Teamwork and Collaboration
- Attention to Detail
- Workplace Cleanliness
- Safety Procedures
- Stress Management
- Quality Control
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Plumbing
American Plumbing
01.2022 - 03.2024
LineWorker
ClosetMaid
04.2019 - 06.2021
Customer Service
Dial America
12.2015 - 02.2017
No Degree - PLumbing
USA Plumbing
High School Diploma -
West Port High School
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