Michael D. Almodovar

Responsible for enforcing state and local laws, maintain public safety, and protect life and property. Conduct proactive patrol with the goal of deterring crime. Respond to emergency and non-emergency calls for service. Effect arrests based on probable cause, conduct follow-up investigations, and prepare detailed reports about the incidents.

Monitor guests entering and exiting the pool area, ensure the pool capacity is not exceeded, ensure all posted pool rules are being adhered to, ensure safety equipment is present and in working order, check first aid kit for needed supplies on a daily basis, perform simple first aid and CPR if necessary, report any non-working or damaged furniture to the Manager or immediate supervisor, speak with others using clear and professional language including employees using a radio, monitor all pool decks properly and check in with employees for any updates, develop and maintain positive working relationships with others, comply with quality assurance expectations and standards, greeting guests and answering any questions, have outstanding customer service and communication skills, move, lift, or carry objects weighing less than or equal to 50 pounds; stand, sit, or walk for extended periods of time, attention to customer service with a professional and pleasant personality, write, edit, and send reports at the end of the night, coach employees based on performance and policy violations.

Receive and sort inventory, get customer orders ready for delivery placing them in pallets using a pallet jack, use technologies like computers, smartphones, manage apps and scan bar codes, transport inventory from one place to another as instructed by the immediate supervisor, loading and unloading trailers.

Collecting order notes to fulfill deliveries, picking out ordered items from storage shelves using barcodes, serial numbers, etc, securely shrink-wrapping items before placing them in envelopes or boxes, operating handling equipment according to industrial safety regulations.

Picking out ordered items from storage shelves utilizing a Bluetooth headset device, work in extreme temperature conditions including, complete work assignments and priorities, comply with company policies, procedures, and standards of ethics and integrity, ensure freight quality and integrity, fulfill store orders and organizes warehouse.

Ensure all deliveries are made within the stipulated timeframe, considering the GPS information, including time and location, responsible for communicating with customers via phone and email, notably regarding delivery date and reminders of deliveries made or expected., be able to check, collect, and send courier packages, and arrange them in sequence, expected to be abide by laws and regulations when driving, have outstanding customer service and communication skills.

Ensure all deliveries are made within the stipulated timeframe, considering the GPS information, including time and location, responsible for communicating with customers via phone and email, notably regarding delivery date and reminders of deliveries made or expected., be able to check, collect, and send courier packages, and arrange them in sequence, expected to be abide by laws and regulations when driving, have outstanding customer service and communication skills.

Monitor Guests in recreational areas and provide constant surveillance of pool areas to ensure Guest safety and act as a first responder to emergency situations, enforce policies, rules, and regulations of the recreation locations, participate in regular inservice training, perform life saving techniques, C.P.R and first aid procedures in emergency situations, ability to stand for long periods of time while monitoring the pool deck, work in outdoor settings during various weather conditions, work in a fast-paced environment with exposure to large crowds, clear pool deck of used towels, lifejackets, and trash, maintain and exchange used and clean towel bins, engage and Greet Pool Guests in groups and individually, proactively address Guest needs by answering questions, giving directions and other information about the resort or surrounding areas, have outstanding customer service and communication skills.

Picking out ordered items from storage shelves utilizing a Bluetooth headset device, work in extreme temperature conditions including, complete work assignments and priorities, comply with company policies, procedures, and standards of ethics and integrity, ensure freight quality and integrity, fulfill store orders and organizes warehouse, maintain a safe work area, manage freight, perform other duties as assigned.

Ensure excellent customer service by responding to customer requirements, expectations, and needs, administer First Aid and warns swimmers of dangerous water activities, maintain guests surveillance on water attractions including slide dispatch, participate in scheduled in-service training and regular audits, provide excellent service to guests and team members, maintain proficiency of park knowledge, water rescue, CPR/AED, and First Aid Skills, maintain cleanliness of Aquatica Waterpark, assist other locations and areas in the park as needed, perform and complete other duties as assigned, have outstanding customer service and communication skills.

Ability to work with minimal supervision while maintaining high energy, maintain courteous and professional behavior & appearance, safely move vehicles between airport and off-airport locations, transports vehicles safely within the airport to various service areas, follow all company safety policies and procedures and protect company assets, report any damages on vehicles, provide outstanding customer service.

Assist prospects with purchasing approved Bluegreen Vacations marketing packages. Properly utilize the Dialer System to maximize productivity. Operates with company approved scripts and within company guidelines. Maintains minimum sales and conversion quotas as set by department leadership. Remains professional and courteous at all times. Documents accounts with detail and accuracy.

Monitor guests entering and exiting the pool area, ensure the pool capacity is not exceeded, ensure all posted pool rules are being adhered to, ensure safety equipment is present and in working order, check first aid kit for needed supplies on a daily basis, perform simple first aid and CPR if necessary, report any non-working or damaged furniture to the Manager or immediate supervisor, speak with others using clear and professional language including employees using a radio, monitor all pool decks properly and check in with employees for any updates, develop and maintain positive working relationships with others, comply with quality assurance expectations and standards, greeting guests and answering any questions, have outstanding customer service and communication skills, move, lift, or carry objects weighing less than or equal to 50 pounds; stand, sit, or walk for extended periods of time, attention to customer service with a professional and pleasant personality, write, edit, and send reports at the end of the night, coach employees based on performance and policy violations.

Share product knowledge and new promotional items with guests, follow all safety/store guidelines and procedures, maintain product quality by completing food related tasks to standard, learn and work efficiently in all stations, maintain a clean store and follow all sanitation procedures, follow proper cash handling policies and procedures, communicate questions and concerns to the leadership team, perform a range of movements which require lifting up to 40lbs, standing for long periods of time, and doing tasks which involve repetitive motion, communicate low inventory items to the leadership team.

Perform assigned work position duties including preparing ingredients, making quality products, taking guest orders, providing quality guest service through positive and friendly interactions and acting with a sense of urgency in all we do. Work as a team and assist each other by being on time for their shift, supporting other work positions during their shift as needed, and completing all closing duties, including cleaning, at the end of each work shift. Comply with the Cicis image and appearance standards and contribute to an atmosphere of teamwork, energy and fun! Accurately use the POS system, process cash and credit card transactions. Support sales building initiatives by suggestively selling when completing a guest’s order. Protect the restaurant’s assets by maintaining a safe, clean and organized work area at all times and complying with all security standards.

Prepare food items, such as burgers, fries, and sandwiches, according to company standards. Operating cash registers and handling transactions accurately and efficiently Providing excellent customer service and maintaining a friendly and professional demeanor Cleaning and maintaining the restaurant, including tasks such as mopping, sweeping, and restocking supplies. Assisting with inventory management and ordering supplies as needed Adhering to food safety and hygiene standards. Assisting with the training of new crew members Performing other tasks as assigned by management.