Michael Alvarado
Bonita,CA
Summary
Multi-talented educator who is in the process of finishing my teaching credential. Highly motivated in making an impact with young learners, has tutored and led study groups from basic math to Calculus 3. Law Enforcement background that has developed leadership, interpersonal relationship, and teamwork skills. Has proven productive in challenging and diverse work environments. Strong communication skills that creates a positive learning environment.
Overview
12
12
years of professional experience
Work History
Manager
Market Media
San Diego, CA
08.2012 - 06.2018
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Business Owner
Self Employed
Bonita, CA
06.2018 - Present
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Interviewed, trained and supervised employees.
Education
Bachelor of Arts - Mathematics Teacher Education
San Diego State University
San Diego, CA05.2019
Skills
- Contract Management
- Strategic Planning
- Customer Service
- Business Development
Timeline
Business Owner
Self Employed
06.2018 - Present
Manager
Market Media
08.2012 - 06.2018
Bachelor of Arts - Mathematics Teacher Education
San Diego State University