Michael Amundson
Hudson,WI
Summary
Experienced in managing employee schedules and workloads and jumping in to handle tasks personally. Focused on maintaining high-quality and well-organized warehouse operations. Adept at operating equipment, verifying deliveries and processing returns.
Hardworking stock professional with a good understanding of safety practices and in-depth understanding of retail sales floor operations. Always on top of merchandise movements and conducting inventory counts, inputting changes and resolving variances. Service-oriented, focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
23
23
years of professional experience
Work History
Yard/Receiving Manager
Menards
Oakdale, MN
05.2020 - 10.2022
- Received and staged incoming inventory for movement to storage or sales floor.
- Store was a shipping Hub for online sales.
- 600+ online orders a day, at the peak of Covid
- Kept stockroom free of hazards, working efficiently and properly organized.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Trained, scheduled and supervised warehouse team of 70
- In charge of the stocking program
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Consistently met company and department objectives within budget and time constraints.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
- Implemented and planned warehouse safety and security programs and activities.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- 75 Million a year in sales
- Store had 225 employees
- Fill in Assistant Store Manager
- Key Holder
Yard/Receiving Manager
Menards
Stillwater, MN
08.2016 - 05.2020
- Key Holder
- Received and staged incoming inventory for movement to storage or sales floor.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Organized storage areas to maximize movement and minimize labor.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Trained, scheduled and supervised warehouse team of 40
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Designed sales and service strategies to improve revenue and retention.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Helped in theft investigations
- Operated camera system
- Store remodel
- Fill in Assistant Store Manager
- 50 Million a year in sales
- Key Holder
- Store had 170 employees
Yard/Receiving Manager
Menards
Hudson, WI
06.2013 - 08.2016
- Received and staged incoming inventory for movement to storage or sales floor.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Trained, scheduled and supervised warehouse team of 50
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Key Holder
- Fill in Assistant General Manager
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Total store remodel
- 55 Million in sales per year.
- Store had 190 employees
Assistant Yard Manager Receiving Manager
Menards
Hudson, WI
06.2012 - 06.2013
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Used balers and pallet jacks in stockroom and on sales floor.
- Attended to incoming trucks and used forklifts to move pallets to staging areas.
- Met incoming trucks to unload product and used equipment such as forklifts and pallet jacks to transport boxes to storage areas.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Created and enforced policies and procedures for entire logistics team.
- Had a staff of 50 employees
Delivery Coordinator
Menards
Hudson, WI
04.2010 - 06.2012
- Engaged with customers regarding delivery and merchandise requests.
- Coordinated, distributed and filed paperwork for each delivery.
- Used organizational skills and abilities with equipment to prepare shipping loads.
- Set up delivery schedules, monitored progress and informed customers of delays or changes.
- Completed merchandise inspections to look for signs of damage and check accuracy of pulled items versus ordered items.
- Obtained sign receipts for registered and certified mail and completed necessary paperwork prior to delivery.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Navigated route to customer locations using GPS maps.
- Checked delivery paperwork against loads, issued receipts and updated logs.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Load Builder
Menards
Hudson, WI
10.2005 - 04.2010
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed boxes and stock using organizational guidelines.
Shift Leader
Menards Distribution Center
Eau Claire, WI
01.2004 - 10.2005
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Upheld company standards and compliance requirements for operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Coached team members to increase productivity and reduce workplace accidents.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
Laborer/Forklift Driver
Menards Distribution Center
Eau Claire, WI
06.2003 - 01.2004
- Transported, loaded, unloaded and stacked materials.
- Moved goods between warehouse locations according to shipment and storage needs.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Picked orders from storage, wrapped and staged for shipments.
- Tied and secured loads to prevent shifting or damage to items.
- Conducted regular inspection of forklift to support safe operation.
- Performed cycle counts to investigate and resolve inventory discrepancies.
- Documented movements using computer tracking systems.
Manager
Norflexinc
Hudson, WI
02.2000 - 05.2003
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Minimized staff turnover through appropriate selection, orientation and training.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Education
General
Hudson High School
Hudson, WISkills
- Vendor returns processing
- Sales floor operations understanding
- Assisting customers
- Stockroom organization
- Equipment operations
- Maintaining safety
- Stockroom organizing
- Staging deliveries
- Staff training and development
- Planning production
- Resource planning
- Logistics oversight
- Safety standards
- Staff development and oversight
- Project planning and scheduling
- Project management
- Policy development
- Profit and loss management
- Mentoring and training
- Friendly, positive attitude
- Team building
- Multitasking
- Problem resolution
- Decision-making
- Premises surveillance
- Training development
- Recruitment and hiring
- Employee relations
- Leadership development
- Employee engagement
Accomplishments
- Recognized as Employee of the year, for outstanding performance and team contributions.
- Recognized as Employee of the month,for outstanding performance and team contributions.
- Led team to achieve a top 3 Yard in the Company, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Exceeded sales goals every year
- Leadership - Served as key contributing member to Leadership team.
Timeline
Yard/Receiving Manager
Menards
05.2020 - 10.2022
Yard/Receiving Manager
Menards
08.2016 - 05.2020
Yard/Receiving Manager
Menards
06.2013 - 08.2016
Assistant Yard Manager Receiving Manager
Menards
06.2012 - 06.2013
Delivery Coordinator
Menards
04.2010 - 06.2012
Load Builder
Menards
10.2005 - 04.2010
Shift Leader
Menards Distribution Center
01.2004 - 10.2005
Laborer/Forklift Driver
Menards Distribution Center
06.2003 - 01.2004
Manager
Norflexinc
02.2000 - 05.2003
General
Hudson High School