Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
12
12
years of professional experience
Work History
Agent/Sales Carnival
James Gang Amusements/ JFK Concessions
09.2014 - 11.2023
Handled and promptly resolved customer complaints to maintain professional relationships.
Followed up on customers' inquiries to assess satisfaction with provided solutions.
Made average of [Number] outbound and inbound calls per day
Floor Runner
Paul Jones
02.2012 - 02.2013
Scanned and processed over [Number] winning tickets per shift.
Participated in games for gambling establishments to provide minimum complement of players at table.
Assisted patrons by resolving complaints, explaining house rules and variations of games.
Operated cash registers to make change, receive payments and tally transactions.
Education
GED -
Bonney Lake High School
Bonney Lake, WA
Skills
Talking with customers/Working on making sure they were satisfied with there prizes
Education Training Center Admin/BLS Instructor at JFK Medical Center- HMH Meridian JFKEducation Training Center Admin/BLS Instructor at JFK Medical Center- HMH Meridian JFK