Michael Anderson
Troy,NY
Summary
Customer service professional prepared to deliver exceptional support and resolve customer concerns with precision. Adept at addressing client needs and fostering collaborative environment to achieve high satisfaction rates. Reliable team player with flexible adaptability to dynamic situations, equipped with effective problem-solving and communication skills.
Professional server with experience in high-paced environments, specializing in delivering exceptional customer service and ensuring seamless carry-out operations. Strong focus on teamwork and achieving objectives, adaptable to changing needs, and dependable in all situations. Skilled in order accuracy, time management, and maintaining clean, organized work area. Known for positive interactions with customers and colleagues.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Northeast Commercial Interior
Watervliet, NY
09.2020 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Hannaford to Go
Hannaford Supermarket
09.2019 - Current
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Developed strong partnerships with retail staff, fostering a sense of teamwork in preventing losses.
Meat Clerk
Price Chopper
Troy, NY
01.2016 - 08.2019
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
Education
High School Diploma -
Troy High School
Troy, NY06.1991
Skills
- Shipping and receiving
- Inventory and Stocking
- Inventory Management
- Loading and unloading
- Order picking and processing
- Employee Safety
- Order Fulfillment
- Warehouse layout optimization
- Customer care
- Documentation
- Equipment Maintenance
Timeline
Warehouse Manager
Northeast Commercial Interior
09.2020 - Current
Hannaford to Go
Hannaford Supermarket
09.2019 - Current
Meat Clerk
Price Chopper
01.2016 - 08.2019
High School Diploma -
Troy High School
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