Exenta ERP, WMS, Financials & SFC
+Years of professional experience
Michael Anderson
Palm Coast,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
Work History
Senior Principal Consultant
Aptean
08.2021 - Current
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement ERP, WMS, Shop Floor Control and Financial systems.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Director of Strategic Project Management Office
Exenta, Inc.
07.2010 - 08.2021
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Directed and evaluated information technologies, service level determination and complaint management to achieve performance and quality control objectives.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Oversaw quality assurance testing on new installations.
- Presented analytical documentation to apparel manufacturing clients, translating complex studies into universally comprehensible language.
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
- Monitored key business risks and established risk management procedures.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
Senior Project Manager
Computer Generated Solutions, CGS
05.2006 - 07.2010
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Partnered with project team members to identify and quickly address problems.
- Established and managed change management processes to fulfill successful project transitions.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Director of Information Systems
M. Hidary and Company
06.1996 - 05.2006
- Led technical upgrade projects for company by working and coordinating with consultants and developers for integrations.
- Managed life cycle replacement of hardware and software.
- Oversaw development and implementation of improvements to support network operations.
- Coordinated secure system access of users to various department systems and platforms.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
Education
Bachelor of Science - Computer And Information Systems
St. John's University
Jamaica, NYAssociate of Science - Aerospace Engineering
SUNY, Farmingdale
Farmingdale, NYSkills
- Innovation management
- Data analytics
- Reporting writing
- Assessments
- Technical review
- Processes and procedures
- Reports and documentation
- Project leadership
- Manufacturing operations oversight
- Executive support
- Best practices implementation
- Software troubleshooting
- Client requirements assessment
- Customer relationship management
- Stakeholder engagement
- Change management
- MySQL
Software
BlueCherry ERP, WMS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Principal Consultant
Aptean
08.2021 - Current
Director of Strategic Project Management Office
Exenta, Inc.
07.2010 - 08.2021
Senior Project Manager
Computer Generated Solutions, CGS
05.2006 - 07.2010
Director of Information Systems
M. Hidary and Company
06.1996 - 05.2006
Bachelor of Science - Computer And Information Systems
St. John's University
Associate of Science - Aerospace Engineering
SUNY, Farmingdale
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